Israel Timi-Oluwajoba
Sydney,NS
Summary
Proven track record in enhancing customer satisfaction and retention, adept in time management and interpersonal skills. Excelled in inventory management, significantly contributing to operational efficiency. Demonstrated expertise in administrative support, ensuring seamless service delivery.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
E-Luxury Suites
04.2023 - 04.2024
- Resolved conflicts and misinformation for the consumer resulting in client retention.
- Frequently provided to support to other customer service associates in the form of providing information and answering inquiries.
- Answered guest's questions about property amenities and services.
- Updated account information to maintain customer records.
- Managed expectations on all key performance indicators.
Laundry Attendant
CleanAce Laundry
11.2021 - 08.2022
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Education
Bachelor of Science - Accounting
Babcock University
Nigeria09.2020
Post Baccalaureate - Business Management
Cape Breton University
Sydney, NSSkills
- Time Management
- Customer Service
- Inventory Management
- Product Knowledge
- Interpersonal Skills
- Administrative Support
Certification
Basic First Aid- CPR C and AED
Timeline
Receptionist
E-Luxury Suites
04.2023 - 04.2024
Laundry Attendant
CleanAce Laundry
11.2021 - 08.2022
Bachelor of Science - Accounting
Babcock University
Post Baccalaureate - Business Management
Cape Breton University
Similar Profiles
Amanda HohensteinAmanda Hohenstein
Service and Parts Manager at DRV Luxury SuitesService and Parts Manager at DRV Luxury Suites
Serena Anne CheonSerena Anne Cheon
General Supervisor at Aurora Luxury SuitesGeneral Supervisor at Aurora Luxury Suites
Siblam OluwoleSiblam Oluwole
Front Desk Supervisor at The Regent Luxury Suites, Siblam Oluwole KoffiFront Desk Supervisor at The Regent Luxury Suites, Siblam Oluwole Koffi