Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Israel Jacob

Mission Viejo

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Well-organized and dependable with dedication to team success, business operations, and customer loyalty. I love to make sure each customer that comes through the door goes back out with a big smile on there face.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Car Tech, Sales, Associate, Trainer, Senior Tech

Valvoline Instant Oil Change
02.2024 - 06.2025
  • I was responsible for greeting new and previous customers as well as helping them throughout the whole service.
  • Supervising and training new employees.
  • Opening and closing the service center, counting the cash register as well as maintaining the service center and making sure everyone was cleaning at the beginning/end of the day including myself.
  • I was also responsible for managing the main floor at times when the Service Center Manager was on lunch or busy with something else. I was able to move three positions up as a senior technician within my first year with the company which I would consider one of my better accomplishments.
  • Trained and coached new team members for completing various procedures and maintenance on cars.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Always made sure to wear my safety equipment and make sure my team members were also wearing the personal protective equipment as it was mandatory.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Managed efficient cash register operations.

Cashier

Raising Canes
03.2022 - 01.2023
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Addressed customer needs and made product recommendations to increase sales.

Education

Highschool -

Capistrano Valley Highschool
Mission Viejo, CA
01.2023

Skills

  • Time management
  • Computer literacy
  • Bilingual, Communication skills
  • Handle Fast paced and stressful situation
  • Sales
  • Problem Solving
  • Creating strong relationships
  • Perceptive

Certification

California Food Handler Card.

Languages

Spanish, English

Timeline

Car Tech, Sales, Associate, Trainer, Senior Tech

Valvoline Instant Oil Change
02.2024 - 06.2025

Cashier

Raising Canes
03.2022 - 01.2023

Highschool -

Capistrano Valley Highschool

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Israel Jacob