Israel A Fausto
Long Beach
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction and operational efficiency at Northern Cafe. My adeptness in cash handling and exceptional customer service, coupled with a strong work ethic, fostered repeat business and streamlined service prioritization. Achievements include managing multiple tasks seamlessly, underscoring my ability to thrive in fast-paced settings.
Overview
5
5
years of professional experience
Work History
Server
Northern Cafe
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Runner
Mimi’s Cafe
11.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Server
The Crab Pot Restaurant & Bar
09.2023 - 10.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server, Assistant Manager
Tacos Jalisco
08.2020 - 08.2023
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.
- Conducted regular performance evaluations for server staff, identifying areas for improvement and growth opportunities.
Education
High School Diploma -
Vacaville High School
Vacaville, CA06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- High volume dining
- Service prioritization
Languages
Spanish
Native or Bilingual
Timeline
Server
Northern Cafe
11.2024 - Current
Food Runner
Mimi’s Cafe
11.2024 - Current
Server
The Crab Pot Restaurant & Bar
09.2023 - 10.2024
Server, Assistant Manager
Tacos Jalisco
08.2020 - 08.2023
High School Diploma -
Vacaville High School
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