Israel Bushi
IT/Engineering/Tech
Windsor,ON
Summary
A dedicated Electronics and Telecommunications Field Technologists offering advanced technical knowledge of on-site and remote support. Possesses excellent time management and organizational skills. Ability to do fine, precise work with little supervision. Adept at improvising an expedient solution to a problem as a situation develops. Creative Technician who supports team development and workforce readiness and employee relation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Telecommunications Contractor
Access Communication
Regina, SK
06.2022 - 08.2023
- Configured and installed telecommunications hardware, such as routers, hubs, switches and multiplexers.
- Tested and troubleshot telecommunication systems to identify malfunctions or defects.
- Maintained network records, including inventory of hardware and software components.
- Monitored system performance to ensure compliance with service level agreements.
Technical Support Specialist
AFL
Regina, SK
05.2018 - 03.2021
- Provided comprehensive technical support to customers via telephone, email and chat.
- Installed and configured hardware, software and peripheral components such as printers, scanners and routers.
- Resolved customer issues related to operating systems, network connectivity, software applications and hardware components.
- Troubleshot system errors and identified potential solutions.
Education
B.sc In Electronic Systems Engineering
University of Regina
Regina, SK06.2009
Bachelor of Science - General (1st & 2nd Year)
University of Botswana
BotswanaSkills
- Strong verbal and written communication
- Strong Analytical and Troubleshooting Skills
- Sound Judgment
- Customer Service
- Software Installation
- Project Management
- Research and Development
- Interpersonal Team Skills
- Complex Problem Solving
Volunteer And Community Involvement
Board Member: Canahari Multidisciplinary Programs 2017-Present
Mentor: Regina Youth for Christ 2015 - 2017
Soccer Coach: Regina North Zone Soccer 2014 – 2015
Timeline
Telecommunications Contractor
Access Communication
06.2022 - 08.2023
Technical Support Specialist
AFL
05.2018 - 03.2021
B.sc In Electronic Systems Engineering
University of Regina
Bachelor of Science - General (1st & 2nd Year)
University of Botswana
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