Summary
Overview
Work History
Education
Skills
Certification
Languages
Certificates
Timeline
Generic

Israa Hassak

Ottawa,ON

Summary

A dedicated and passionate professional committed to nurturing the emotional, social, and academic growth of young children. Known for my collaborative nature, adaptability, and reliability, I am a valuable team player. I possess strong skills in lesson planning, classroom management, and building positive relationships with children and parents. My goal is to create a supportive learning environment and integrate education-based strategies with techniques that promote overall health and wellness for a holistic approach to child development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Preschool Program Assistant (Contract)

Children's Village
01.2024 - Current
  • Worked closely with Registered Early Childhood Educators to provide enriching group-care environments for children.
  • Provided support to children's emotional and physical needs, both one-on-one and within group dynamics.
  • Contributed to the planning, delivery, and assessment of developmentally appropriate activities that supported children’s exploration and achievement of developmental goals.
  • Develop and encourage positive and secure relationships with children.
  • Work collaboratively as part of a team to manage day-to-day activities within the Children's Village program.
  • Collaborated effectively with team members, children, and families to create a positive and supportive learning environment.
  • Maintain cleanliness and organization within the childcare facility.

Sales Associate

Pandora
11.2022 - 12.2023
  • Greet and engage every client in a welcoming manner
  • Introduce shoppers to multiple categories of product to build brand loyalty, and maximize sales results
  • Be aware of current product launches and promotions, support company initiatives
  • Display personal accountability in achieving and exceeding sales and KPI targets
  • Execute visual refreshes and uphold exceptional cleaning standards

Assistant Manager

Albion Meat Shop
01.2022 - 01.2023
  • Ensuring the following week’s schedule is complete for the employees
  • Handled the management of essential email correspondence.
  • Coordinated inventory tasks.
  • Generated comprehensive daily reports on sales and stock levels.
  • Implementing procedures to maintain associate safety.
  • Ensuring the needs of the customers

Sales Associate

Hudson’s Bay
09.2021 - 11.2022
  • Meticulously handled POS system transactions including credit, cash, exchanges, returns, and refunds to ensure seamless and accurate cash flow
  • Informing customers of the benefits of opening the Hudson’s Bay Neo MasterCard and helping them apply for it
  • Happily assisting customers in finding their needs to ensure customer satisfaction
  • Sanitizing high-touched areas in the fitting room and organizing clothes to be put back on the floor
  • Continuously keeping the sales floor clean, organized, and easy to access for all customers
  • Clinique Counter

Child Counselor

Canterbury Community Association
02.2021 - 08.2021
  • Engaged with youth in recreational, treatment-focused and educational activities to encourage growth and interpersonal skill development.
  • Maintained safe and therapeutic environment by monitoring, supervising and engaging youth in daily routines and programming.
  • Effectively handled multiple tasks while addressing a child's needs.
  • Supervised groups of over 15 children.
  • Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for the youth.

Sales Associate

Gap Factory
06.2019 - 03.2021
  • Helping customers with purchasing their items through the POS system
  • Anticipated customer needs and provided them with high-quality services while upholding brand standards and values to ensure customer satisfaction
  • Maintained an organized inventory and curated displays of rotating seasonal clothing and accessories
  • Gladly guided customers through the process of successfully finding their ideal style
  • Stocking clothes twice a week from shipment

Sales Associate

Dollarama
06.2018 - 12.2018
  • Working on cash
  • Counting money at the end of the night
  • Helping customers find their needs
  • Ensuring customer communication
  • Stocking new shipments on the floor
  • Organizing and facing shelves

Co-op

Shoppers Drug Mart, Cosmetics
02.2017 - 06.2017
  • Stocking new makeup and skincare products on the shelves
  • Assisting customers with what products work best for their needs
  • Organizing the shelves to ensure customers can view and access all products
  • Scanning and labeling product prices

Education

Bachelor of Arts - Childhood & Youth Studies

Carleton University
Ottawa, ON
12.2023

Skills

  • Outstanding organizational and leadership skills
  • Strong time management skills and ability to manage multiple probiotics effectively and in a timely manner
  • Open-minded, eager to learn, and able to adapt to new situations and conditions
  • Focused, alert and dependable
  • Teamwork and Collaboration skills
  • Problem-Solving
  • Excellent verbal and written communication skills

Certification

  • Certified Emergency First Aid, CPR, and AED (Level C) from Canadian Red Cross
  • Excellent MS Office skills (Word, Excel, PowerPoint)

Languages

English
Arabic

Certificates

  • Certified Emergency First Aid, CPR, and AED (Level C) from Canadian Red Cross

Timeline

Preschool Program Assistant (Contract)

Children's Village
01.2024 - Current

Sales Associate

Pandora
11.2022 - 12.2023

Assistant Manager

Albion Meat Shop
01.2022 - 01.2023

Sales Associate

Hudson’s Bay
09.2021 - 11.2022

Child Counselor

Canterbury Community Association
02.2021 - 08.2021

Sales Associate

Gap Factory
06.2019 - 03.2021

Sales Associate

Dollarama
06.2018 - 12.2018

Co-op

Shoppers Drug Mart, Cosmetics
02.2017 - 06.2017

Bachelor of Arts - Childhood & Youth Studies

Carleton University
Israa Hassak