Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isra Atcha

Mississauga

Summary

Dynamic professional with a proven track record at Apple, enhancing customer satisfaction through strategic planning and effective sales support. Excelled in teamwork orientation and cash handling, significantly contributing to organizational growth. Demonstrates exceptional numeric accuracy and organization skills, adept at fostering positive team environments and achieving critical sales targets.

Overview

8
8
years of professional experience

Work History

Cash Office Associate & Front End Supervisor

Real Canadian Superstore
07.2017 - Current
  • Trained new employees on proper cash routines, procedures, and requirements.
  • Collaborated with team members to ensure timely completion of cashiering tasks, improving overall customer satisfaction.
  • Contributed to a positive work atmosphere by demonstrating excellent teamwork skills and maintaining open communication with colleagues.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Product Zone Specialist

Apple
07.2024 - 01.2025
  • Developed compelling sales presentations that effectively showcased product benefits to clients and stakeholders.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Increased customer satisfaction through proactive communication and problem resolution.

Sales Associate

Coach
10.2022 - 12.2023
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Cash Room Processor

GardaWorld Cash Services
07.2021 - 08.2022
  • Supported team members in their tasks, contributing to overall team success.
  • Made sure that products were produced on time and are of good quality.
  • Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
  • Received and reviewed incoming documents and materials.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Met production targets and tight deadlines by collaborating closely with team members.

Education

Diploma - Human Resources Management

George Brown College
Toronto, ON
04-2025

Skills

  • Organizational growth
  • Cash handling
  • Teamwork orientation
  • Numeric accuracy
  • Data entry proficiency
  • Paperwork coordination
  • Strategic planning
  • Register balancing
  • Daily reporting
  • Sales support

Timeline

Product Zone Specialist

Apple
07.2024 - 01.2025

Sales Associate

Coach
10.2022 - 12.2023

Cash Room Processor

GardaWorld Cash Services
07.2021 - 08.2022

Cash Office Associate & Front End Supervisor

Real Canadian Superstore
07.2017 - Current

Diploma - Human Resources Management

George Brown College
Isra Atcha