Isobelle Williston
North Vancouver,BC
Summary
Detail-oriented Master of Arts graduate with a proven ability to produce comprehensive and insightful written analyses, both in an exegetical and critical capacity. Boasts a diverse professional background, including Philosophy teaching-assistantships at the University of Toronto. Skilled in written and oral communication, proof-reading and editing, and efficient task-management.
Overview
8
8
years of professional experience
Work History
Shift Leader
King Taps
05.2025 - Current
- Supervised daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored team members on best practices for customer engagement and product knowledge.
- Coordinated shift schedules to maintain appropriate staffing levels during peak hours.
- Collaborated with management to set goals, track progress, and address operational challenges effectively.
Graduate Teaching Assistant
University Of Toronto, St. George Campus
09.2023 - 05.2024
- Evaluated written assignments, invigilated exams, and assigned grades according to university standards.
- Provided constructive feedback and suggested edits on assignments, enabling students to refine their work and achieve higher grades.
- Held regular office hours, mentoring students one-on-one in order to enhance their comprehension of course material and improve learning outcomes.
- Compiled and analyzed a multitude of prompt responses produced by generative AI in order to develop a systematic basis for comparison against student submissions.
Assistant General Manager
10 Acres "The Commons"
08.2022 - 08.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Recruited, interviewed, hired and trained new staff while also emphasizing employee retention.
- Scheduled FOH staff strategically to maximize guest experience and minimize labour cost while building a positive work environment.
- Owned administrative tasks, including balancing cash, reviewing daily POS summaries, and drafting detailed sales reports.
- Managed restaurant and bar inventory, ordered and liaised with vendors, and arranged delivery of supplies.
Bartender
10 Acres "The Commons"
04.2022 - 08.2022
- Provided engaging service and prepared beverages for a bar-top of up to 25 patrons while also completing orders for tables.
- Maintained in-depth knowledge of classic and signature cocktails, as well as in-house wine, beer, and spirit menus.
- Protected guests by checking IDs, organizing safe rides, and ensuring responsible liquor service.
- Handled restaurant cash and bar till, generated nightly sales reports, and recorded inventory.
- Ensured cleanliness and proper stocking of bar, including preparing large batches of syrups and drink mixes.
Server
10 Acres "The Commons"
06.2021 - 08.2022
- Handled up to 20 tables at once while ensuring prompt greetings, high-quality service, and exceptional order accuracy.
- Provided friendly and knowledgeable service, offering personalized food and beverage recommendations.
- Participated in educational events such as wine tasting and bottle service training.
- Engaged in 'up-selling' techniques, promoting multiple courses, add-ons, and high-profit beverages to drive up meal totals.
- Comfortably served groups of up to 50 guests while tracking multiple courses and separate bills.
Guest Services Representative
Grouse Mountain Resorts
05.2018 - 01.2020
- Sold and promoted company products, including admission, lessons, camps, activities, memberships, and more.
- Responded to guest inquiries and resolved concerns via phone, email, social media, and in-person.
- Responsibly handled cash and balanced floats.
- Liaised between guests and various departments.
- Maintained guest records and files.
Office Support Intern
North Vancouver Chamber of Commerce
04.2019 - 08.2019
- Created unique and engaging content daily for a range of social media platforms including Twitter, Facebook, and Instagram.
- Managed various special projects as requested, including: creating and launching a member-directed survey regarding the effects of employee child care obligations on workplace efficiency, for the purpose of presenting results to local lawmakers; designing and editing the Chamber's 2019 Annual Report; performing a complete re-structuring of the Chamber's computer file system for multimedia content.
- Provided administrative services, including phone and email correspondence, handling incoming and outgoing email and faxes, and assisting with accounts payable and receivable duties.
- Worked closely with the Events Coordinator to manage the administrative logistics of events planning, including fee collection, event booking, and event promotions.
- Assisted visitors with various business services, including business registration, corporate searches, and company name requests.
Inventory Administration
Neptune Bulk Terminals
04.2018 - 08.2019
- Used online resource planning software to organize company finance documents pertaining to major inventory purchases.
- Converted paper records to digital copies, ensuring perfect transcription of purchase information, including inventory type, cost, location, and date.
Education
Master of Arts - Philosophy
University of Toronto
Toronto, ON11.2024
Bachelor of Arts - Philosophy
University of Victoria
Victoria, BC05.2022
Skills
- Proofreading and editing
- Exegetical and critical analysis
- Administration
- Exceptional written and oral communication
- Task management
- Research
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
King Taps
05.2025 - Current
Graduate Teaching Assistant
University Of Toronto, St. George Campus
09.2023 - 05.2024
Assistant General Manager
10 Acres "The Commons"
08.2022 - 08.2023
Bartender
10 Acres "The Commons"
04.2022 - 08.2022
Server
10 Acres "The Commons"
06.2021 - 08.2022
Office Support Intern
North Vancouver Chamber of Commerce
04.2019 - 08.2019
Guest Services Representative
Grouse Mountain Resorts
05.2018 - 01.2020
Inventory Administration
Neptune Bulk Terminals
04.2018 - 08.2019
Bachelor of Arts - Philosophy
University of Victoria
Master of Arts - Philosophy
University of Toronto