FLAVIA MUSUBIKA
Edmonton,AB
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Housekeeping Attendant
Mayfair Hotel
02.2021 - 07.2023
- Streamlined housekeeping processes by implementing time-saving techniques and equipment innovations.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Collaborated with other departments to address maintenance issues, enhancing overall guest experience.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
Restaurant Worker
2k Restaurant
08.2018 - 04.2020
- Prepared food items in compliance with recipes and portioning control guidelines.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Greeted customers at front counter to answer questions and input meal orders into POS system.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
Education
Bachelor of Arts - SOCIAL WORKER AND ADMINISTRATION
KAMPALA UNIVERSITY
JINJA UGANDA06.2018
No Degree - HIGHER LEVEL OF EDUCATION (UACE)
ST. MARY'S KITENDE
WAKISO UGANDA02.2006
No Degree - ORDINALLY LEVEL OF EDUCATION
NAALYA SECONDARY SCHOOL
WAKISO (UGANDA)02.2004
Skills
- Mopping and sweeping
- Building Maintenance
- Steam-Operated Sterilizers
- Germicide Application
- Floor Cleaning, Polishing, and Waxing
- Restroom Servicing
- Confidentiality and Discretion
- Residential Cleaning
- Dusting surfaces
- Laundry expertise
- Cleaning bathrooms
Languages
English
Professional Working
Certification
WHMIS TRAINING - 06-10-2023
CSTS TRAINING - 05 -10-2023
LICENSED FIRST AID CERTIFICATE JAN-7-2024 TO JAN-7-2027
BASIC FOOD SAFETY CERTIFICATE
LICENSED INTERMEDIATE FIRST AID CHILD CARE
DRIVING LICENSE
LISTENING TO GOSPLE MUSIC
I NORMALLY ENJOY LISTENING TO IT DURING MY FREE TIME
Timeline
Housekeeping Attendant
Mayfair Hotel
02.2021 - 07.2023
Restaurant Worker
2k Restaurant
08.2018 - 04.2020
Bachelor of Arts - SOCIAL WORKER AND ADMINISTRATION
KAMPALA UNIVERSITY
No Degree - HIGHER LEVEL OF EDUCATION (UACE)
ST. MARY'S KITENDE
No Degree - ORDINALLY LEVEL OF EDUCATION
NAALYA SECONDARY SCHOOL
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