Ismail M. Ahmed
Markham,Canada
Summary
Seeking a position as a Customer service Representative or any suitable Position where I can utilize my skill for mutual growth.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Amazon Canada
11.2020 - 12.2024
- Worked as supplier of decals and stickers and shipped to Amazon warehouse.
- Ensured the quality and the quantity should be as per orders.
Honeywell Canada
09.2018 - 08.2022
- Attended complaint calls from the hospitals, school boards and jails from ON, AB and BC Provinces.
- Get and record all the details of fault of medical, security and safety equipment’s with their location.
- Conveyed the details to concern manager and Technician to rectify the problem in minimum time.
Avesta profile system
06.2005 - 12.2010
- Handled more than 70 calls /day of customers and clients from all over Canada and USA.
- Answered all inquiries, questions regarding Products and the rates.
- Entered all information’s and made purchase orders.
- Prepared Insurance and NAFTA documents for shipment to cross the Border.
Span Manufacturing Inc.
11.2001 - 04.2004
- Checked incoming material and physical counting of the spare parts.
- Counted the produced circuit boards, checked the quality and kept the records.
- Assembled & tested of Antennae s’ circuit and control cables.
- Worked on Quality control/inspection of the products as per IPC standard
- Coordinated as a member of health & safety committee to resolve workers problems.
Education
Bachelor degree - science
Post graduate diplomas - Management sciences
Languages
Knows others languages i.e urdu, hindi, Punjabi and persain
English
Professional Working
Certification
Certificate courses in Safety, shop management, Quality management, Inspection and statistical process control.
Additional information
Valid G Drivers’ license and own a car
Timeline
Amazon Canada
11.2020 - 12.2024
Honeywell Canada
09.2018 - 08.2022
Avesta profile system
06.2005 - 12.2010
Span Manufacturing Inc.
11.2001 - 04.2004