Ismail Jama
Fortmcmurry ,AB
Summary
Accomplished in enhancing customer satisfaction and streamlining operations, I leveraged my organizational and problem-solving skills at Haraf Restaurant to foster guest service excellence. As a Chef Assistant at Tajhadramawt Restaurant, I contributed to menu innovation and efficient kitchen management, demonstrating a blend of teamwork and culinary proficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Server
Zembaba 3
11.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Restaurant Server
Haraf Restaurant
10.2023 - 11.2023
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Greeted new customers, discussed specials, and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Chef Assistant
Tajhadramawt Reasturant
02.2016 - 01.2018
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Provided support during special events and catering functions, ensuring consistent quality across all offerings.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Lifted and carried heavy materials.
Education
High School Diploma -
Sacid Primary School
Mogdishu Somalia07.2006
Skills
Customer Satisfaction
Order Taking
Organization
Guest service
Cash Handling
Team Leadership
Problem-Solving
Time Management
Teamwork and Collaboration
Languages
English
Professional Working
Certification
- Food Handler Certification
Timeline
Restaurant Server
Zembaba 3
11.2023 - 08.2024
Restaurant Server
Haraf Restaurant
10.2023 - 11.2023
Chef Assistant
Tajhadramawt Reasturant
02.2016 - 01.2018
High School Diploma -
Sacid Primary School
Similar Profiles
Michelle NawabMichelle Nawab
Babysitter at My 3 Siblings and 3 Cousins.Babysitter at My 3 Siblings and 3 Cousins.
Rylan OlmsteadRylan Olmstead
Referee at Midwest 3 On 3Referee at Midwest 3 On 3
Gil ColonGil Colon
Restaurant Owner at Los 3 Reyes Magos Sandwiches/ 3 kings RestaurantRestaurant Owner at Los 3 Reyes Magos Sandwiches/ 3 kings Restaurant