ISMAIL ABDELOUARITH
Laval,Canada
Summary
Motivated and disciplined public safety professional with experience in military administration, security, and community policing environments. Currently serving as a Corporal in the Canadian Armed Forces Reserve and having experience as a police cadet with the Service de police de la Ville de Montréal, I have developed strong communication, teamwork, customer service, and report-writing skills. Bilingual in French and English, I am recognized for my professionalism, adaptability, and ability to remain calm under pressure. Completed Police Technology studies and currently pursuing university-level studies in Criminology, with a strong interest in investigations and public service.
Overview
7
7
years of professional experience
Work History
Human Resources Administrator
Canadian Armed Forces
03.2023 - Current
- Completed the Basic Military Qualification during the summer of 2023, acquiring fundamental reserve soldier skills including C7A2 rifle handling, discipline, navigation, field operations, and adherence to military standards and timings.
- Worked in the orderly room of the 4th Battalion of the Royal 22nd Regiment, performing administrative duties such as drafting documents, archiving, filing, email management, and customer service.
- Developed strong organizational and administrative skills through daily support to unit operations and personnel administration.
- Completed occupational training for the position of Human Resources Administrator during the summer of 2024.
- Promoted to the rank of Trained Private upon successful completion of occupational training.
- Promoted to the rank of Corporal in April 2025
Security Patrolman
Université De Montréal
10.2025 - 03.2026
- Conducted regular surveillance to ensure campus safety and security.
- Responded promptly to incidents, coordinating with law enforcement as necessary.
- Assisted in emergency response planning and execution for campus events.
- Collaborated with university departments to enhance security protocols and procedures.
Police Cadet
Service De Police De La Ville De Montréal (SPVM)
05.2022 - 07.2025
- Conducted traffic control and preventive patrols during public events and festivals to support public safety and community engagement.
- Assisted with crowd management and provided information and assistance to citizens.
- Issued parking tickets and supported the enforcement of municipal regulations.
- Responded professionally to challenging situations in fast-paced public environments
Night Security Guard
GardaWorld Security
01.2023 - 05.2023
- Worked as a security guard for GardaWorld at Terminus Montmorency during the Winter 2023 semester, primarily on night shifts (10 p.m. to 6 a.m.).
- Conducted patrols and monitored the premises to ensure the safety and security of the terminal and its users.
- Developed foundational law enforcement-related skills, including report writing, patrol duties, and customer service.
- Assisted members of the public and responded professionally to situations occurring during overnight operations.
- Adapted to night-shift work and developed the ability to remain alert and effective in overnight working conditions.
Customer Service Representative
Group Marketing International
09.2021 - 05.2022
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call traffic while maintaining service quality and customer satisfaction.
- Collaborated with cross-functional teams to streamline processes and improve service delivery.
Summer Camp Staff Member
Centre LREC
06.2019 - 08.2021
- Supervised and guided groups of children during daily activities, outings, and recreational programs in a safe and structured environment.
- Organized and led educational, recreational, and team-building activities to encourage participation and group cohesion.
- Ensured the safety and well-being of participants by enforcing camp rules and responding appropriately to incidents or conflicts.
- Developed strong leadership, communication, teamwork, and conflict-resolution skills through daily interaction with children, parents, and staff.
Grocery Store Helper
Supermarché PA
09.2020 - 06.2021
- Retrieved and organized shopping carts to maintain a safe, clean, and orderly parking area.
- Assisted customers with transporting groceries and provided courteous customer service.
- Supported store operations by maintaining cleanliness and responding to operational needs in a fast-paced environment.
- Developed teamwork, communication, and time-management skills through daily interaction with customers and staff.
Education
Criminology
Université De Montréal
Montreal, QC05-2027
College Degree (DEC) - Police Technology (Techniques Policières)
Collège Ahuntsic
Montreal, QC05-2026
Skills
- Customer service
- Written communication
- Oral communication
- Interpersonal communication
- Teamwork
- Ability to work under pressure
- Analytical and critical thinking skills
- Initiative and proactiveness
Timeline
Security Patrolman
Université De Montréal
10.2025 - 03.2026
Human Resources Administrator
Canadian Armed Forces
03.2023 - Current
Night Security Guard
GardaWorld Security
01.2023 - 05.2023
Police Cadet
Service De Police De La Ville De Montréal (SPVM)
05.2022 - 07.2025
Customer Service Representative
Group Marketing International
09.2021 - 05.2022
Grocery Store Helper
Supermarché PA
09.2020 - 06.2021
Summer Camp Staff Member
Centre LREC
06.2019 - 08.2021
Criminology
Université De Montréal
College Degree (DEC) - Police Technology (Techniques Policières)
Collège Ahuntsic
Languages
English
French
Arabic (Moroccan Dialect)
Spanish (Intermediate Level)