Ismahan Dirie
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Physiotherapy Assistant/Administrative Assistant
Mimico physiotherapy and chiropractic clinic
12.2021 - 08.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Communicated with Physio therapist to provide updates on patient care.
- Documented each patient case with updates in computer system.
- Answered questions from patients via email, phone and in person.
- Collected payments and handled financial transactions
- Assisted physiotherapist with electronic modalities and treatments
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Customer Service Agent
Baka communications
04.2019 - 12.2019
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Recommended products to customers, thoroughly explaining details.
- Assisted customers with arranging merchandise pick-up.
- Educated customers about billing and payment processing.
- Performed Debit card and credit card transactions to complete customer purchases.
Security Guard
First service residential
01.2018 - 02.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Permitted entry with escort for approved persons into secure locations.
- Checked and verified photo identification prior to granting facility access.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Education
High School Diploma -
Runnymede Collegiate Institute
Toronto, ON06.2015
Skills
- Critical Thinking
- Data Entry Documentation
- Ensuring Customer/Patient Satisfaction
- Active Listening
- Self-Motivated
- Customer/patient Relations
Timeline
Physiotherapy Assistant/Administrative Assistant
Mimico physiotherapy and chiropractic clinic
12.2021 - 08.2022
Customer Service Agent
Baka communications
04.2019 - 12.2019
Security Guard
First service residential
01.2018 - 02.2019
High School Diploma -
Runnymede Collegiate Institute
Similar Profiles
Jocelle MuraoJocelle Murao
Health Office Admin at Panorama Physiotherapy and Chiropractic ClinicHealth Office Admin at Panorama Physiotherapy and Chiropractic Clinic
Misi KMisi K
Senior Physical Therapist at Chiropractic And Physiotherapy Special ClinicSenior Physical Therapist at Chiropractic And Physiotherapy Special Clinic
RUBYLENE MAGSAKAYRUBYLENE MAGSAKAY
Medical Receptionist at Panorama Physiotherapy and Chiropractic ClinicMedical Receptionist at Panorama Physiotherapy and Chiropractic Clinic