Ismael Mahamat
Hamilton,ON
Summary
A hard-working and good-natured individual looking to develop new and existing skills in a service or production working environment. Ensuring that my prospective employer meets its core principles and objectives. Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours. Motivated worker with 4 years of customer service experience in diverse and fast-paced fulfillment center experience.
Overview
8
8
years of professional experience
Work History
FC Associate
AMAZON
Hamilton, ON
05.2022 - Current
- YHM1 Amazone Ambassador - for operations and Job shadowing
- Support in Executing daily production goals
- Observing and Monitoring Safety Breaches
- Educate and Coach New Associates on Proper Work Procedures
- CPT Chasing Monitoring Customer Priority Shipments
- Training Associates on In-direct Roles
- Exceptional performance in duties and good standing AA with over 70 e-swag
- Provide support to Operations/OB Process Assistants
- Problem-Solving and other indirect roles associated with occasional Increases in productivity targets for outbound deliverables
- Sort & Pack PG - Supervising and assisting Associates during Shift
- Assist OB Process Assistant in Staffing and Labour Sharing
- Expert understanding of AWS Software such as Atlas, Rodeo, and Flow Sortation
- Ensuring successful shift performance with labor tracking reports and OB Process feedback
- Assist in primary process pathways performance
- Quality Coaching of Associates for Direct and indirect roles
- Ensuring Safety Working Environment
- Liaison person between Area Manager, OB Supervisors, and Associates
- Knowledge and skill of Production Duties - Packing, Rebin, Inducting, Jam Clear
Injection Mold Machine Processor/Operator
TIERCON AUTOMOTIVE
Stoney Creek, ON
01.2021 - 01.2022
- Set up molds in the press, including hook-up water lines, hot runner manifolds, etc
- Process mold for quality parts (dry material as needed) and obtain approval for part production
- Retrieve molds from storage, check that mold fits the machine, set parameters/take the initial shot
- Suggest Improvement for better and quicker parts turnaround and document the process
- Purge machine and clean out the barrel, assist in properly packing parts/wrapping parts if needed
- Follow proper safety procedures, keep machines clean, and do basic maintenance on machines
- Store plastic material upon job completion, properly label materials, and work on molds as needed or required.
Material Handler - Manufacturing
KARMA CANDY Inc.
Hamilton, ON
01.2018 - 01.2020
- Operate our packaging equipment and operate a forklift
- Sample customer product(s) for laboratory testing
- Code customer product(s)
- Prepare and clean trailers and hopper cars in preparation for loading
- Complete daily equipment check sheets
- Load trailers and hopper cars according to the procedure; clean hopper car screens and hoses as required
- Transfer hopper cars and transport trailers in and out of the Warehouse Building
- Maintain a clean and safe work environment
- Complete all work orders, assignments, and priority work lists as assigned consistent with our commitment to on-time performance
- Prepare and maintain all required reports and related documentation
- Perform all required tasks in a manner consistent with the customers' needs, safety procedures, and policies
- Perform other duties as assigned.
Maintenance Cleaner
GAY LEA FOODS
Hamilton, ON
01.2016 - 01.2017
- Performs general cleanup of all office facilities
- Sweep, mop, polish, and refinishes resilient floors
- Vacuum and shampoo carpeted areas
- Dump garbage and recycle bins, performs all cleaning aspects of halls, offices, board rooms, restrooms, lunchrooms, wash walls, windows, upholstered furniture, and window coverings
- Clean and stock restroom facilities
- Monitor work quality, and train as needed.
Education
High School Diploma -
Boganda2 High School
Diploma in Business Administration -
Hec-Tchad University
Skills
- Multi-lingual Good Communicator
- Customer Service
- Service-Oriented to meet Client Expectations
- Quality Coaching
- Employee Supervision
- Business Logistic
- Microsoft Office
- Campaign Management
- Attention to Detail
- Excellent Leadership Ability
Work Related Training
- GHS/WHMIS Training, 2015
- WHSC Confined Space in Construction
- WHSC Working at Height
- Pipeline Construction Safety
- Worker Health and Safety Awareness
- Workplace Safety and Security, 2022
- Standards for Reporting Founded & Unfounded Incidents, 2022
- AODA ACT, 2022
Languages
- Fluent English
- Fluent French
- Fluent Arabic
References
Available Upon Request
Timeline
FC Associate
AMAZON
05.2022 - Current
Injection Mold Machine Processor/Operator
TIERCON AUTOMOTIVE
01.2021 - 01.2022
Material Handler - Manufacturing
KARMA CANDY Inc.
01.2018 - 01.2020
Maintenance Cleaner
GAY LEA FOODS
01.2016 - 01.2017
High School Diploma -
Boganda2 High School
Diploma in Business Administration -
Hec-Tchad University
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