Ismael Garcia
San Diego
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Amazon Delivery Courier
Amazon
01.2023 - Current
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Front Desk / Housekeeping
Balanced Fitness And Health
01.2023 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Went above and beyond to make sure equipment and gym floors were spotless. Did laundry, deep cleaned work out area and maintained a balance between front dest & house keeping.
Marketing Coordinator/ Sales Agent
Agent Elite
05.2021 - 12.2022
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
- Used Salesforce CRM software to record personal information and purchases of contacted prospects.
- Made cold calling a hobby to get potential clients involved. Scheduled appointments, followed up with clients and help many clients improve their work sphere
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Assistant Manager
Rent A Center Warehouse & Retail Store
11.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Only 3 workers at the time. So we all played every role from manager, sales, inventory, and delivery driver
Education
Bachelors - Marketing Management And Research
California State University - Dominguez Hills
Carson, CA07.2020
Skills
- Customer Satisfaction
- Service Dispatching
- Creative Solutions
- Professional Relationships
- Developing Customer Relationships
- Brand Loyalty
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Amazon Delivery Courier
Amazon
01.2023 - Current
Front Desk / Housekeeping
Balanced Fitness And Health
01.2023 - 05.2023
Marketing Coordinator/ Sales Agent
Agent Elite
05.2021 - 12.2022
Assistant Manager
Rent A Center Warehouse & Retail Store
11.2020 - 05.2021
Bachelors - Marketing Management And Research
California State University - Dominguez Hills
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