Islam Ibrahim
Toronto,Canada
Summary
Experienced professional with a demonstrated history of successfully reporting to managers and meticulously verifying the accuracy of reports. Exceptional attention to detail and strong communication skills ensure seamless coordination between departments. Proficient in utilizing a range of tools and systems to streamline processes and enhance overall efficiency.
Overview
12
12
years of professional experience
Work History
Kitchen Manager
Georgy Porgy Grill & Bar
05.2022 - Current
- Provided prompt responses to inquiries while delivering exceptional customer service.
- Conducted safety and sanitization training for staff.
- Coordinated with delivery services to ensure accurate order dispatch.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Kitchen Manager
Milano Grill
05.2021 - 04.2022
- Demonstrated high attention to detail by accurately ordering inventory.
- Delivered efficient management for a team consisting of 9 kitchen staff.
- Organized and facilitated supplier meetings, ensuring accurate recording of meeting discussions.
Marketing Coordinator
Language Links
11.2019 - 05.2021
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build a corporate presence on Twitter, Facebook, and Instagram.
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
Personnel and Finance
Sixth Star for Trading & Contracting
05.2017 - 06.2018
- Responsibilities included provision and interpretation of financial information, monitoring and interpreting all financial flows and following up on external contacts.
- Supported executive decision-making by preparing presentations outlining key financial data points such as revenue trends, expense breakdowns, and profit margin analysis.
- Trained junior staff members in best practices related to accounting principles, GAAP compliance, and other relevant industry standards.
Delegate Sales Executive
KW Group-Delegate sales executive
06.2015 - 01.2017
- Responsibilities included contacting delegates, for example the CEO's of the Arabic and African Banks Association and setting up conferences and meetings, which enabled the CEO's to lease directly with the managers of GTDW.
- Presented more than 50 legislative addresses, group talks and public events.
HR Manager Assistant
Adiyat Marketing Distribution Company
06.2012 - 04.2015
- Responsibilities included managing the HR Manager's diary and emails, organizing meetings and providing the Manager with relevant research prior to meetings, producing PowerPoint presentations and handouts when necessary and working effectively with other team members to achieve corporate goals.
- Devised hiring and recruitment policies for a 30-employee company.
Education
Business Management Diploma -
Toronto School of Management
Toronto, ON12.2021
Project Management Professional
Malaysia 05.2014
Skills
- Multitasking and Organization
- Customer Service
- Food Safety
- Inventory Management
- Staff Supervision
- Food Preparation
- Staff Training and Development
- Kitchen Management
- Inventory Control
- Waste Reduction
- Kitchen equipment operation and maintenance
- Team Collaboration and Leadership
Personal Information
Date of Birth: 07/10/89
References
References and certificates available on request.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Malay
Limited Working
Timeline
Kitchen Manager
Georgy Porgy Grill & Bar
05.2022 - Current
Kitchen Manager
Milano Grill
05.2021 - 04.2022
Marketing Coordinator
Language Links
11.2019 - 05.2021
Personnel and Finance
Sixth Star for Trading & Contracting
05.2017 - 06.2018
Delegate Sales Executive
KW Group-Delegate sales executive
06.2015 - 01.2017
HR Manager Assistant
Adiyat Marketing Distribution Company
06.2012 - 04.2015
Business Management Diploma -
Toronto School of Management
Project Management Professional
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