Iskender Pehlivan
Burnaby,B.C.
Summary
With the effect of being a psychologist, works in both customer relations and human relations in an optimistic way as a lover of behavioral sciences. Desiring the continuation of the positive feedback and customer satisfaction letters it receives, works by enjoying the satisfaction created by providing services in parallel with people's emotions and instant moods. It can be said that the most effective aspect of being a delivery staff, which started as a part-time job in Canada, is getting to know customers while are waiting for their orders and sharing their happiness.
Overview
12
12
years of professional experience
Work History
Delivery Staff
DoorDash
11.2020 - Current
- Accepts offers coming from application of DoorDash, and delivers it to customer's addresses by taking delivery from point where order is located.
Training Consultant
Rota Wall
05.2017 - 06.2019
- Improved employees performance by defining clear goals and communicating performance metrics. (In the measurements made, a 30 percent increase was observed in business results and employee satisfaction over a two-year period.)
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Consulted with organization management to assess needs and plan improvements.
- Assessed program effectiveness and implemented improvements to increase quality of instruction.
Sales Organization Coach
Boehringer Ingelheim Pharmaceuticals
04.2011 - 05.2017
- Thanks to proven ability and motivation to learn quickly and adapt to new situations worked well in team environment, providing support and guidance to staff on team.
Education
Bachelor of Arts - Business Administration
City University of Seattle
Vancouver, BC04.2023
Master of Science - Psychology
Istanbul Gelisim University
Istanbul, Turkey 07.2019
Skills
- Ability to multitask in fast-paced environment from optimistic perspective, with great attention to detail
- Strong leadership skills; ability to motivate teams and produce quality results
- Ability to embrace change and adapt quickly
Timeline
Delivery Staff
DoorDash
11.2020 - Current
Training Consultant
Rota Wall
05.2017 - 06.2019
Sales Organization Coach
Boehringer Ingelheim Pharmaceuticals
04.2011 - 05.2017
Bachelor of Arts - Business Administration
City University of Seattle
Master of Science - Psychology
Istanbul Gelisim University
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