Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Arreola

San Diego

Summary

Dynamic professional with a proven track record in customer service and cash handling, honed at Radys Children’s Hospital and other notable establishments. Excelled in fostering customer relations and problem-solving, achieving high satisfaction rates. Skilled in team collaboration and adaptability, consistently exceeding performance goals. Demonstrates exceptional verbal communication and time management abilities.

Overview

18
18
years of professional experience

Work History

Customer Service Ambassador

Radys Children’s Hospital
10.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled confidential guest information with discretion, maintaining privacy standards as per company guidelines.
  • Utilized strong communication skills when interacting with diverse clientele, ensuring clear understanding of their needs and expectations during the check-in process.
  • Consistently met or exceeded performance goals related to reservation accuracy, customer service, and overall efficiency.
  • Resolved guest disputes fairly and professionally, maintaining positive relationships while upholding company policies.

Cashier

Cotijas Mex Grill SD
07.2009 - 08.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.

Waitress

Slappys Burgers and Brews
09.2009 - 02.2011
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Sales Associate

Xpressions
10.2006 - 05.2008
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

High School Diploma -

Sweetwater High
National City, CA
06-2005

Skills

  • Cash handling
  • Customer relations
  • Team building
  • Customer focus
  • Customer service
  • Problem-solving
  • Time management
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Money handling
  • Call center experience

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Customer Service Ambassador

Radys Children’s Hospital
10.2024 - Current

Waitress

Slappys Burgers and Brews
09.2009 - 02.2011

Cashier

Cotijas Mex Grill SD
07.2009 - 08.2019

Sales Associate

Xpressions
10.2006 - 05.2008

High School Diploma -

Sweetwater High

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Patricia Arreola