Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Isis Favela

Calgary

Summary

Versatile third-year Design student with hands-on experience in brand development, product design, and ceramics. Skilled in creating thoughtful, story-driven visual identities and comfortable working across digital and physical mediums, including Adobe Suite, Rhino, and clay. Known for adaptability, curiosity, and a collaborative mindset, with a passion for learning and contributing to meaningful, art-driven projects. Eager to gain real-world experience in creative environments and bring a flexible, enthusiastic approach to every challenge.

Overview

7
7
years of professional experience

Work History

Customer Service & Social Media Content Creator

Bow Point Nursery
03.2022 - 10.2023
  • Managed content across multiple platforms for widest audience reach.
  • Enhanced brand awareness by creating engaging and shareable social media content.
  • Handled POS transactions and assisted customers in a retail greenhouse environment.
  • Designed and managed Instagram content, including seasonal posts and customer engagement.

Ceramic Studio Assistant & Multimedia Designer

Mao Projects
05.2024 - Current
  • Collaborated with fellow studio owners to complete complex projects efficiently within deadlines while maintaining exceptional quality standards.
  • Increased customer satisfaction with attentive service while making brand products like ceramic mugs,plates etc.
  • Designed pattern elements and visuals for branded merchandise.
  • Helped set up photoshoots of products.
  • Modeled and prototyped products using Rhino for production planning.

Small Business Owner

ShopAuset
09.2020 - 02.2022
  • As the owner of ShopAuset, a small jewelry business, I successfully managed all aspects of the operation. I demonstrated exceptional organizational and efficiency skills, ensuring smooth day-to-day operations and customer satisfaction. I provided excellent customer service, addressing inquiries and assisting customers with their needs. Additionally, I handled cash transactions and maintained accurate records. I also marketed my products and maintained an active social presence to increase customers.
  • Personalized customer service
  • Problem-solving
  • Financial Awareness
  • Hands-on approach
  • Adaptability

Hostess

Applebees
08.2018 - 03.2020
  • At Applebees, I worked as a Hostess, welcoming and seating guests with a friendly and welcoming attitude. I effectively managed the seating and waitlist to ensure efficient operations and customer satisfaction. Additionally, I addressed customer inquiries and assisted with any special requests. With my exceptional communication skills and attention to detail, I contributed to creating a positive dining experience for guests.
  • Customer service
  • Greeting and seating
  • Time management
  • Problem resolution
  • Maintaining cleanliness
  • Multitasking

Education

Diploma -

Notre Dame High School

Bachelor of Arts - Graphic Design

Alberta University of The Arts
Calgary, AB
06-2026

Skills

  • Graphic Design (Adobe Suite & Canva)
  • Packaging design
  • 3D Modeling (Rhino)
  • Ceramic Production & Design
  • Branding & Visual Identity
  • Content Creation (TikTok, Instagram)
  • Social Media Marketing
  • Photography & Styling
  • Fast Learner
  • Ability to Work in a Team
  • Small Business Ownership
  • Bilingual: English & Spanish

LANGUAGES

English
Full Professional
Spanish
Native or Bilingual

Timeline

Ceramic Studio Assistant & Multimedia Designer

Mao Projects
05.2024 - Current

Customer Service & Social Media Content Creator

Bow Point Nursery
03.2022 - 10.2023

Small Business Owner

ShopAuset
09.2020 - 02.2022

Hostess

Applebees
08.2018 - 03.2020

Diploma -

Notre Dame High School

Bachelor of Arts - Graphic Design

Alberta University of The Arts

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Isis Favela