ISIOMA UCHE
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
TrainingFolks
03.2021 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Surveyed clients to ascertain requirements and expectations for product.
- Collaborated with stakeholders to identify business needs and data sources.
- Created dashboards to monitor and track key performance indicators.
- Implemented business intelligence solutions to increase operational efficiency.
Business Analyst
Adam Smith International
05.2016 - 11.2017
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
- Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to define project objectives and criteria.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Performed gap analysis to identify areas of improvement.
- Conducted interviews with key business users to collect information on business processes and user requirements.
Business Analyst Intern
Federal Public Administration Reform (FEPAR)
09.2012 - 04.2016
- Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
- Worked with IT team members on systems automation and advancement initiatives.
- Analyzed market, technology and industry to keep current on trends.
- Designed Excel spreadsheet to estimate costs of future custom projects for clients.
- Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
- Gathered and documented requirements for projects.
- Worked one-on-one with clients to improve [Type] specifications.
Education
Diploma - Accounting And Payroll Administration
CDI College
2020
Bachelor of Science - Accounting and Payroll
University of Nigeria Nsukka
Nigeria2011
Skills
- Business Analysis: Lean thinking methodology and tools
- Project and Change Management : Waterfall, Agile and Hybrid project management methodologies
- User Acceptance Testing (UAT)
- Test Case Scenarios
- Technology Implementation and Data Integration (ERP and CRM): MS Sharepoint, SAP Ariba ERP
- Workflow and Business Process Management: MS Teams, MS Project, Trello, Miro, MS Visio and MS Outlook
- Analytics and Data Visualization: Ms Excel, Power point, Jira, Confluence, Google Analytics
Certification
- Certified Professional Scrum Master (PSM), Scrum.org
- Certified SAFe 6 Scrum Master, Scaled Agile Framework (SAFe)
Timeline
Business Analyst
TrainingFolks
03.2021 - Current
Business Analyst
Adam Smith International
05.2016 - 11.2017
Business Analyst Intern
Federal Public Administration Reform (FEPAR)
09.2012 - 04.2016
Diploma - Accounting And Payroll Administration
CDI College
Bachelor of Science - Accounting and Payroll
University of Nigeria Nsukka
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