Isik Fortis
Ottawa,ON
Summary
Exceptionally organized Housekeeping Manager - Chef bringing more than 10 years of experience in Commercial and residential sectors, with extensive expertise in cleaning and housekeeping, Ability to work with little supervision and maintain a high level of performance. Able to effectively communicate with guests and have strong interpersonal skills and a positive attitude. Self-starter with excellent organization, presentation, customer service and communication skills. Strong prioritization and time management skills.
Overview
11
11
years of professional experience
Work History
Housekeeper
Integris Student
Ottawa, ON
10.2021 - 05.2023
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
House Manager
Italian Ambassador's Residence
Gatineau, QC
05.2013 - 10.2021
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- I assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Oversaw budget to manage expenditures and control costs.
- Cooked all meals daily to events, traditional parties, diplomatic dinners, and diplomatic family.
Chef Assistant
Rivermaid Golf Club
Gatineau, QC
04.2012 - 04.2013
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Prepped ingredients ahead of time to increase cooking and service speed.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Verified food temperatures and quality ahead of service to maintain standards.
- Cleaned and oiled kitchen equipment to maintain optimized function.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Education
High School Diploma -
Christian Lyceum Reverend
El Salvador10.1991
Skills
- Housekeeping
- Maintenance Coordination
- Operational Efficiency
- Managing Operations and Efficiency;
- Team Worker
- Multitasking
- Problem Solving
- Open mind
Timeline
Housekeeper
Integris Student
10.2021 - 05.2023
House Manager
Italian Ambassador's Residence
05.2013 - 10.2021
Chef Assistant
Rivermaid Golf Club
04.2012 - 04.2013
High School Diploma -
Christian Lyceum Reverend