Isiah Garcia
Daly City,CA
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
6
6
years of professional experience
Work History
Delivery Driver Helper
UPS
11.2024 - 12.2024
- Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Optimized package retrieval at each stop through a thorough understanding of the truck''s layout and organization of packages according to delivery sequence.
Medical Marijuana Cultivator
GSFCA
08.2022 - 11.2022
- Pulled orders quickly to maintain demanding productivity goals.
- Communicated with coworkers and management to report challenges.
- Printed labels, packaged boxes and loaded into outbound containers.
- Carefully maintained plant health through watering and proper fertilization to minimize losses and waste.
- Removed items from shelves or storage bins and scanned tags.
- Transported and loaded harvested items into delivery trucks.
- Rearranged planting beds and flower gardens seasonally.
- Learned how to work as a team, be a team player.
Medical Receptionist
Cal OES
01.2021 - 12.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out.
- Pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on availability.
- Supported office staff and operational requirements with administrative tasks.
- Coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Construction Laborer
San Francisco Bay Area Builders
11.2018 - 12.2019
- Utilized hammers, saws, squares, levels and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Observed safety regulations on job sites to minimize accidents.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Recognized and reported potential project challenges and assisted with solutions.
- Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
- Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
Retail Sales Associate
Target
11.2018 - 11.2018
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Folded and arranged merchandise in attractive displays to drive sales.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Supported efficient and timely replenishment of sales floor merchandise.
Education
High School Diploma -
Jefferson High School
Daly City, CA06.2018
Skills
- Operational Efficiency
- Customer Satisfaction
- Work Orders
- Filing Systems
- Inventory Control
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Customer Data Confidentiality
Reference
Alex Payloff
(415)656-9888
Ronald Perez
(415)802-5878
Timeline
Delivery Driver Helper
UPS
11.2024 - 12.2024
Medical Marijuana Cultivator
GSFCA
08.2022 - 11.2022
Medical Receptionist
Cal OES
01.2021 - 12.2021
Construction Laborer
San Francisco Bay Area Builders
11.2018 - 12.2019
Retail Sales Associate
Target
11.2018 - 11.2018
High School Diploma -
Jefferson High School
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