Isiah Blackshear
sacramento
Summary
Dynamic and results-driven professional with extensive experience in custodial services at EGUSD. Proven ability to enhance cleanliness and safety through effective sanitation techniques and attention to detail. Strong customer service skills complemented by a dependable work ethic, ensuring high-quality environments and team productivity.
Experienced with maintaining cleanliness and sanitation in multiple settings. Utilizes effective cleaning techniques to ensure safe and orderly environments. Knowledge of using various cleaning tools and chemicals safely and efficiently.
Overview
14
14
years of professional experience
Work History
Sub-custodian
EGUSD
11.2019 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Manager
Rubios
10.2015 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Manager
Jack in the Box
02.2018 - 09.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Security
CALFORCE SECURITY
07.2011 - 11.2014
- Enhanced data security, conducting regular audits and recommending improvements.
- Planned and oversaw configuration changes for security infrastructure platforms.
- Enhanced security monitoring capabilities by upgrading to more sophisticated surveillance tools, providing real-time alerts on potential security infringements.
- Followed designated loss prevention, security and safety practices.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Frequently reviewed security cameras and reported security breaches to management.
- Developed and maintained company-wide endpoint security solutions.
- Operated security console equipment to monitor and control access.
Education
High School Diploma -
ELK GROVE CHARTER
Elk Grove, CA09-2010
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Floor cleaning and buffing
- Custodial machine operation
- Sanitation techniques
- Furniture moving
- Hazardous chemicals handling(MSDS)
- Minor repairs
- Basic repairs
- Event support
- Restroom cleaning
- Lawn mowing
- Yard maintenance
- Leaf blowing
- Sweeping and mopping
- Flexible schedule
Timeline
Sub-custodian
EGUSD
11.2019 - Current
Manager
Jack in the Box
02.2018 - 09.2019
Manager
Rubios
10.2015 - 03.2020
Security
CALFORCE SECURITY
07.2011 - 11.2014
High School Diploma -
ELK GROVE CHARTER
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