Summary
Overview
Work History
Education
Skills
Professional Development
Languages
Timeline
Generic

ISHWINDER SINGH UPPAL

Surrey,BC

Summary

Experienced Application Operation Analyst with a strong technical background and a passion for problem-solving. Seeking a challenging role in a dynamic organization to utilize expertise in maintaining and enhancing critical software applications. High-performing professional with extensive experience managing complex databases. Smart and committed to staying up-to-date with new technologies and advancements.

Overview

8
8
years of professional experience

Work History

Sr Application Operation Analyst

Autodesk Ltd
08.2019 - Current
  • Collaborated with the Data Warehouse Operations team to manage the entire financial data flow, transforming raw data into comprehensive reports
  • Provided robust support for applications including Matillion, Informatica, QlikView, SAP BusinessObjects, and AWS, ensuring seamless operation and user satisfaction
  • Led the project to upgrade applications, implementing COBRA SSL on SAP BusinessObjects to increase security, resulting in a 40% reduction in security breaches
  • Executed installation and upgrade activities for applications and server infrastructure, enhancing performance and reliability by 20%
  • Managed and trained a team of 8 people, improving team efficiency and skill levels through continuous mentoring and training sessions
  • Oversaw and maintained all servers related to critical applications, ensuring 99.9% uptime and reliability.

Business Development Associate

Think and Learn Pvt Ltd
02.2019 - 06.2019
  • Implemented IT-driven sales strategies that contributed to a 15% increase in monthly revenue by optimizing the use of digital platforms
  • Worked collaboratively with the IT team to ensure smooth deployment of updates, contributing to an overall team performance increase of 20%.

Senior System Engineer

Infosys Ltd.
12.2016 - 01.2019
  • Completed comprehensive training in Python, databases, SQL, networking, WebLogic, WebSphere, and Microsoft technologies
  • Gained hands-on experience by actively working with 2 International organizations
  • Managed production site operations for Barclays within the ORAC team, overseeing a critical operational environment
  • Implemented risk management and control measures, ensuring operational stability and reducing incidents by 20%
  • Executed over 50 deployments and updates, maintaining seamless service delivery with a 99.9% uptime
  • Served as an ETL query developer in the IoT unit at Pfizer Inc., contributing to the development of over 30 queries to enhance data processing efficiency
  • Trained and developed queries for laboratory IoT units, supporting project objectives and improving data retrieval speed by 25%.

Education

Bachelor of Technology -

Maharaja Surajmal Institute of Technology
01.2016

High School in Non-Medical stream -

Blooming Dales School (CBSE)
01.2012

Skills

  • ITIL – Service Now, GitHub, Jenkins, Splunk, Matillion, ETL, SAP Business Objects, Informatica, QlikView, Debugging
  • SQL, Linux, Python
  • Windows, UNIX
  • Troubleshooting, Problem Solving Skills, Data analysis
  • Data Warehousing
  • Report Generation
  • Data Migration
  • NoSQL Databases
  • Database Administration

Professional Development

  • SIY Workshop, 2023
  • Pursuit AWS Solutions Architect, 2024
  • Pursuit CBAP Business Analyst IIBA, 2024

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working

Timeline

Sr Application Operation Analyst

Autodesk Ltd
08.2019 - Current

Business Development Associate

Think and Learn Pvt Ltd
02.2019 - 06.2019

Senior System Engineer

Infosys Ltd.
12.2016 - 01.2019

Bachelor of Technology -

Maharaja Surajmal Institute of Technology

High School in Non-Medical stream -

Blooming Dales School (CBSE)
ISHWINDER SINGH UPPAL