ISHU Sharma
405- 4026 quadra st. victoria, bc,BC
Summary
A detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. I am aiming to leverage my abilities to successfully fill the vacancy. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. I am really hardworking.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Agent
WestJet Airlines
04.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Customer Service Agent
Porter Airlines
04.2024 - Current
Gaming Security Officer
Elements Casino
07.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Floor Staff Member
Liquor Store
03.2023 - 08.2023
Sandwich Artist
Subway
01.2023 - 03.2024
Customer Service Agent
Indigo Airlines
01.2021 - 12.2023
Education
POST-DEGREE DIPLOMA IN TOURISM AND HOSPITALITY MANAGEMENT -
Camosun College
Victoria, BC01.2023
BACHELOR OF SCIENCE (B.S.) IN AIRLINES AND AIRPORT MANAGEMENT - undefined
Chandigarh University
Chandigarh, CHANDIGARH03.2021
Skills
- Superior Communication Skills
- Strong Analytical Skills
- Public Speaking
- Cash Handling
- Managing Inventory
- Proper Storage Procedures
- Task Prioritization
- Cleaning And Organization
- Excellent Team Player
- Issue documentation
- Customer Complaint Resolution
Certification
First aid level 1
Serving it right
Class 5 ICBC license
Cargo Management from Burd Academic
Languages
English
Professional Working
Hindi
Full Professional
City
victoria
References
References available upon request
Timeline
Customer Service Agent
WestJet Airlines
04.2024 - Current
Customer Service Agent
Porter Airlines
04.2024 - Current
Gaming Security Officer
Elements Casino
07.2023 - Current
Floor Staff Member
Liquor Store
03.2023 - 08.2023
Sandwich Artist
Subway
01.2023 - 03.2024
Customer Service Agent
Indigo Airlines
01.2021 - 12.2023
BACHELOR OF SCIENCE (B.S.) IN AIRLINES AND AIRPORT MANAGEMENT - undefined
Chandigarh University
First aid level 1
Serving it right
Class 5 ICBC license
Cargo Management from Burd Academic
POST-DEGREE DIPLOMA IN TOURISM AND HOSPITALITY MANAGEMENT -
Camosun College
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