Ishtpreet Pannu
Calgary,AB
Summary
Skilled Security Controller at the TD Core Mall who can oversee and manage security personnel, including guards, officers, ensuring they follow mall security protocols provide training and guidance to security staff on the use of security systems and procedures.
Skilled Security Team Lead at TD Core Mall ,competent in conducting patrols, monitoring entrances to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success.
A 2IC on security team at TD Core Mall who plays a vital role in assisting the team leader in overseeing daily operations, ensuring security protocols are followed, and providing leadership in the absence of the team leader.
Overview
2
2
years of professional experience
Work History
Security Controller
Cushman and wakefield Asset Services
Calgary, Alberta
08.2024 - Current
- Maintained records of all visitors entering and exiting the premises and monitored CCTV footage.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Reviewed tapes and digital recordings to identify source of losses.
- Served as an acting security supervisor when needed
- Oversaw security operations
- Directed security guards as per the operational needs.
Security Team Lead
Guardteck security
Calgary , Alberta
02.2024 - 08.2024
- Managed scheduling and deployment of security personnel across various shifts.
- Identified suspicious activity to determine appropriate response.
- Assisted with emergency response protocols in case of a breach or other incident.
- Trained new security personnel on company policies and procedures.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained accurate records of security incidents and responses for compliance purposes.
- Ensured all security equipment was maintained and fully operational.
Second-in-command in a Security Team
Guardteck security
Calgary , Alberta
11.2022 - 02.2024
- Incident Response:
- Supported the team lead in security operations.
- Acted as team lead in the absence of the team lead.
- Responded to code blue and code red situations.
- Assisted the team in making arrests when necessary.
- Conducted property patrols as needed.
Education
Threat Pattern Recognition Use of Force Basic -
PPCT Management Systems, INC
Calgary, AB10-2024
Workplace Naloxone Awareness Training -
Workplace Medical Corp.
Calgary, AB06.2023
Standard First Aid Level C CPR And AED -
St. John Ambulance Saint-Jean
Calgary, AB01-2023
Associate of Arts - Psychology
Capilano University
North Vancouver, BC08-2022
Skills
- Access Control
- Surveillance monitoring
- Crime Prevention
- Incident Reporting
- Radio communication
- Physical Fitness
- Security systems knowledge
- Maintaining records
- Alarm monitoring
- Theft Prevention
- Customer Service
- Security Team Coordination
- Emergency Response
- CCTV Monitoring
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Timeline
Security Controller
Cushman and wakefield Asset Services
08.2024 - Current
Security Team Lead
Guardteck security
02.2024 - 08.2024
Second-in-command in a Security Team
Guardteck security
11.2022 - 02.2024
Threat Pattern Recognition Use of Force Basic -
PPCT Management Systems, INC
Workplace Naloxone Awareness Training -
Workplace Medical Corp.
Standard First Aid Level C CPR And AED -
St. John Ambulance Saint-Jean
Associate of Arts - Psychology
Capilano University