Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Ishtiaq Haider

Winnipeg,MB

Summary

I am confident that my extensive experience as a bank customer in Bangladesh sets me apart as a candidate well-suited for a bank job. I maintained four bank accounts with prominent institutions like Eastern Bank Ltd (EBL) and The City Bank Limited, two of the leading banks in the country. My frequent visits to these banks, particularly EBL, allowed me to gain an in-depth understanding of their operations and products.

During my interactions with bank staff, I became a familiar face, and many employees knew me personally. There were instances where I found myself explaining bank products to bank officers, especially with regard to unique features like my distinctive debit card. This firsthand experience of educating bank employees about their own products helped me develop strong communication skills and the ability to articulate complex banking concepts to both customers and staff.

One memorable incident showcases my commitment to assisting bank employees. I once helped a new employee access my account statement from their system as they were unfamiliar with the process. This demonstrated my dedication to ensuring smooth banking operations and my willingness to go the extra mile to assist others.

My time as a bank customer in Bangladesh has honed my understanding of banking products, customer service expectations, and the importance of efficient banking operations. I am eager to leverage this experience in a professional capacity and contribute effectively to the success of the bank by providing exceptional service and promoting their products to customers."

This summary not only highlights your experience but also demonstrates your commitment to the banking sector and your ability to assist and educate both customers and bank employees about various products and processes.

Regenerate

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista Trainee

North End Coffee Roasters
05.2023 - 07.2023
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Restaurant Team Member

Burger King
08.2022 - 11.2022
  • Greeted guests pleasantly and answered menu questions.
  • Operated register to process payments and collect cash payment for order totals.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Prepared food orders, cooking on grill and operating fry station.

Game Tester

HOYOVERSE
  • Provided feedback for online gaming performance, measuring qualitative impacts of factors such as latency, download speeds and other network considerations.
  • Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity and other metrics.

Founder

DHAKA SPACE AGENCY

Education

Bachelor of Science - Information Technology

International College Manitoba (ICM)
Winnipeg, MB
2033

INTERNATIONAL ADVANCED LEVEL ( IAL ) EDEXCEL - Information And Communication Technology

SINGAPORE INTERNATIONAL SCHOOL DHAKA
UTTARA DHAKA
07.2022

IGCSE O-LEVEL -

SINGAPORE INTERNATIONAL SCHOOL DHAKA
DHAKA UTTARA
11.2020

No Degree - CLASS 1 TO 9

Bangladesh International Tutorial ( B I T )
Dhaka Uttara

Skills

  • Microsoft Access
  • Team Support
  • Customer Feedback
  • Customer Interaction
  • Excellent Memory
  • Counter Restocking
  • POS System Operations

Certification

The Duke of Edinburgh's Award ( Bronze )

IELTS

Timeline

Barista Trainee

North End Coffee Roasters
05.2023 - 07.2023

Restaurant Team Member

Burger King
08.2022 - 11.2022

Game Tester

HOYOVERSE

Founder

DHAKA SPACE AGENCY

Bachelor of Science - Information Technology

International College Manitoba (ICM)

INTERNATIONAL ADVANCED LEVEL ( IAL ) EDEXCEL - Information And Communication Technology

SINGAPORE INTERNATIONAL SCHOOL DHAKA

IGCSE O-LEVEL -

SINGAPORE INTERNATIONAL SCHOOL DHAKA

No Degree - CLASS 1 TO 9

Bangladesh International Tutorial ( B I T )
Ishtiaq Haider