Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Ishrat Jahan, MBBS, MS

1011-644 Main Street West, Hamilton,ON

Summary

Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in [State].

Highly skilled and enthusiastic professional with more than [Number] years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

28
28
years of professional experience

Work History

Clinic Coordinator

Chafford 100 Medical Center
11.2020 - Current
  • Coordinated patient referrals to specialty providers.
  • Ordered medical and laboratory supplies and equipment.
  • Developed and maintained courteous and effective working relationships.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Provided counseling on emotional problems of daily living while promoting wellness and health maintenance.
  • Maintained patient confidentiality and adhered to HIPAA regulations.
  • Skillfully supported physicians during basic and invasive medical procedures.
  • Performed therapeutic procedures such as injections, immunizations, and infection management.
  • Established continuity of care by completing patient management plans and paperwork by deadlines.
  • Monitored patients and communicated significant patient findings or changes in patient status to appropriate physicians.
  • Developed treatment plans with family physicians and other healthcare team members, providing consultations and referrals for other services as necessary.
  • Educated patients and family members on overall wellness, health problem prevention, current health status maintenance and warning signs for common acute and chronic illnesses.
  • Initiated, performed and interpreted diagnostic tests, providing support in routine and emergent patient care.

OTN-IMG (TELEMEDICINE STAFF)

WATER STREET WALK IN CLINIC
10.2019 - 10.2020
  • Diagnosed and treated patients suffering from chronic conditions.
  • Collected, recorded and maintained patient medical history, reports and examination results.
  • Monitored patients' conditions and progress to reevaluate treatment.
  • Participated in continuing education and professional development to enhance expertise and skills.
  • Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
  • Coordinated and integrated health care resources for community-based programs.
  • Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
  • Delivered expert consultation and referrals for appropriate and effective treatment plans.
  • Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
  • Educated patients and families on health conditions to raise awareness.
  • Advised patients and community members concerning diet, activity, hygiene and disease prevention.
  • Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
  • Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
  • Monitored and recorded patient progress, prompting timely and appropriate interventions.
  • Treated acute and chronic conditions to reduce symptoms and improve health.
  • Prescribed medications and therapies to improve patients' health and well-being.

CLINIC COORDINATOR

TORONTO FOUNDATION FOR STUDENTS SUCCESS
09.2012 - 06.2019
  • Reviewed physician's calendar and scheduled patient appointments by telephone and in-person.
  • Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Developed care plans and made referrals as necessary for students with health concerns or injuries.
  • Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
  • Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Monitored patient reactions after administering medications and IV therapies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.

FACULTY

ASA INSTITUTE
02.2005 - 08.2011
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Optimized learning plans based on student performance and feedback.
  • Reviewed class and student records to identify improvement opportunities.
  • Increased student participation via engaging lectures and assignments.
  • Optimized day-to-day instruction to align educational strategies with industry best practices.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Tested students to assess progress and adapted learning plans in alignment with performance.

MEDICAL OFFICER (EMERGENCY DEPARTMENT)

SHAHID MANSUR ALI MEDICAL COLLEGE
05.2000 - 12.2000
  • Determined emergency situation and developed plan of action.
  • Monitored patient condition and communicated findings to nursing staff.
  • Used medical equipment and comprehended severity of injury.
  • Referred patients to specialists or other practitioners for treatment.
  • Recorded patient electronic record information regarding physical findings, treatment rendered, formulated plan and prognosis based on patient's condition.
  • Analyzed reports and findings to assess information and diagnose patients.
  • Examined patients to determine overall physical and emotional status.
  • Determined and ordered tests and diagnostic images to determine patient conditions.
  • Prescribed medications, recommended treatments or suggested related therapeutic procedures.
  • Performed minor surgical procedures to address simple, urgent patient injuries or conditions.

MEDICAL OFFICER

BEGUM ROKEYA WOMEN & CHILD HEALTH ORGANIZATION
01.1999 - 11.2000
  • Established preventive health practices in alignment with developmental markers and family health history.
  • Diagnosed and treated patients suffering from chronic conditions.
  • Administered required vaccinations and advocated for adherence to vaccination schedule for best disease prevention.
  • Met with new parents and parents-to-be to inform and educate on care of newborns.
  • Advised patients, parents or guardians and community members concerning activity, hygiene and disease prevention.

Physician Intern

MYMENSINGH MEDICAL COLLEGE HOSPITAL
08.1997 - 10.1998
  • Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
  • Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
  • Monitored and recorded patient progress, prompting timely and appropriate interventions.
  • Prescribed medications and therapies to improve patients' health and well-being.
  • Treated acute and chronic conditions to reduce symptoms and improve health.
  • Monitored patients' conditions and progress to reevaluate treatment.
  • Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
  • Administered specialized treatment for multiple patients daily.
  • Participated in continuing education and professional development to enhance expertise and skills.
  • Educated patients and families on health conditions to raise awareness.
  • Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
  • Collected, recorded and maintained patient medical history, reports and examination results.

Education

Master of Science - PHARMACOLOGY

ST. JOHN'S UNIVERSITY
JAMAICA, NEW YORK
01-2005

MBBS (BACHELOR OF MEDICINE AND SURGERY) - MEDICINE

MYMENSINGH MEDICAL COLLEGE, DHAKA UNIVERSITY
MYMENSINGH, BANGLADESH
08-1997

Skills

  • Healthcare administration

Languages

English
Full Professional
Bengali
Full Professional

Interests

  • Enjoy participating in [activity] for overall physical and mental well-being
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement

Timeline

Clinic Coordinator

Chafford 100 Medical Center
11.2020 - Current

OTN-IMG (TELEMEDICINE STAFF)

WATER STREET WALK IN CLINIC
10.2019 - 10.2020

CLINIC COORDINATOR

TORONTO FOUNDATION FOR STUDENTS SUCCESS
09.2012 - 06.2019

FACULTY

ASA INSTITUTE
02.2005 - 08.2011

MEDICAL OFFICER (EMERGENCY DEPARTMENT)

SHAHID MANSUR ALI MEDICAL COLLEGE
05.2000 - 12.2000

MEDICAL OFFICER

BEGUM ROKEYA WOMEN & CHILD HEALTH ORGANIZATION
01.1999 - 11.2000

Physician Intern

MYMENSINGH MEDICAL COLLEGE HOSPITAL
08.1997 - 10.1998

Master of Science - PHARMACOLOGY

ST. JOHN'S UNIVERSITY

MBBS (BACHELOR OF MEDICINE AND SURGERY) - MEDICINE

MYMENSINGH MEDICAL COLLEGE, DHAKA UNIVERSITY
Ishrat Jahan, MBBS, MS