Ishraq Anjum Naypunya
Toronto,ON
Summary
Motivated Professional with successful experience as a manager at Vape Box and a retail sales associate at Rogers Centre, Possess a proven track record in driving business growth through innovative prospecting methods and impactful presentation skills. Specialized in cultivating robust corporate relationships, meticulously managing sales pipelines with frequent updates, and optimizing deal margins through strategic partnership development.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RETAIL SALES ASSOCIATE
Rogers Centre
03.2024 - Current
- Engaged customers at Rogers Centre, leveraging product knowledge to drive sales of Toronto Blue Jays merchandise during games and events
- Built rapport with fans and visitors to enhance their game-day experience, fostering loyalty and repeat business
- Adapted to the fast-paced environment of live events, efficiently handling transactions and managing inventory to ensure seamless operations
- Collaborated with team members to achieve sales targets and uphold high standards of customer service, contributing to a positive and cohesive work environment
MANAGER
Vape Box
12.2023 - Current
- Successfully led teams to consistently surpass sales targets by implementing effective strategies that drove revenue growth by 27% and enhanced customer satisfaction
- Ensured strong customer relationships, fostering loyalty and repeat business while promptly resolving inquiries to maintain exceptional service standards
- Led and developed a team, fostering a positive work environment through regular performance evaluations, constructive feedback, and targeted training to enhance product knowledge and sales skills
- Demonstrated ability to thrive in fast-paced environments, adeptly managing multiple priorities and adapting swiftly to meet evolving business demands
Education
Diploma - Computer Programming
Seneca Polytechnic Institute
Newnham, North York, Toronto05.2025
Skills
- Microsoft 360 - Word, Excel, Outlook, PowerPoint Sales and business development
- Team Collaboration and Communication
- Adaptability and problem-solving
- Industry knowledge Goal-Driven
- Customer Service
- Relationship management
- Organizational skills
Certification
- Security
- First Aid
- G1 driving
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Full Professional
Timeline
RETAIL SALES ASSOCIATE
Rogers Centre
03.2024 - Current
MANAGER
Vape Box
12.2023 - Current
Diploma - Computer Programming
Seneca Polytechnic Institute
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