Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ISHMEET KAUR

Toronto,ON

Summary

Capable Payroll and Admin Clerk with experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions and garnishments. Brings comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Excellent communicator answering employee inquiries and resolving any payroll-related issues. And administrative skills in team communication, bookkeeping and scheduling. Career minded with talents in preparing reports, taking messages and sorting and routing mail. Comfortable working in fast-paced, demanding office environment.

Overview

6
6
years of professional experience

Work History

Remarketing Administrator

Hertz Car Rental
10.2023 - Current
  • Conducted thorough market research to inform strategic planning efforts within the remarketing division.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
  • Implemented innovative marketing strategies that led to an increase in brand awareness and customer engagement.

Operations Clerk

Hertz Car Rental
03.2022 - 10.2023
  • Supported regulatory compliance efforts through diligent record-keeping and reporting activities.
  • Boosted customer satisfaction levels through prompt and professional handling of inquiries.
  • Supported continuous improvement efforts within the organization by identifying potential areas for process enhancement in field operations management and proposing viable solutions.
  • Worked with cross-functional teams to drive process and system improvements.
  • Enhanced team performance by providing training and support for new Operations Clerks.

Branch Administrator

Heritage-Crystal Clean
05.2021 - 03.2022
  • Supported branch growth through effective management of staff, including recruitment, training, and performance evaluations.
  • Increased operational effectiveness with meticulous financial reporting and budget analysis.
  • Managed daily operations to maintain smooth workflow, overseeing scheduling, inventory management, and task delegation.
  • Strengthened customer relationships by delivering top-notch service, understanding client needs, and offering customized solutions.
  • Fostered a positive work environment by promoting open communication channels between team members.

Retail Store Manager

Broadway
05.2020 - 05.2021
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Payroll Administrator

Alpha Transport Inc
08.2018 - 02.2020
  • Streamlined payroll processes by implementing efficient software and automation tools.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Collaborated closely with HR and accounting teams to coordinate benefits deductions, tax withholdings, and other adjustments.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Developed comprehensive training materials for new hires in the payroll department, facilitating a smooth onboarding process.
  • Assisted in the successful migration of payroll systems during a company-wide software upgrade without disruption to operations.

Education

Bachelor of Hospitality Management - Hospitality Management

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
07.2018

Skills

  • Spreadsheet Development
  • Database Entry
  • Creative Thinking
  • Mail Sorting and Routing
  • Team Collaboration
  • Record Sorting and Filing
  • Flexible and Adaptable
  • Verbal and Written Communication
  • Reliable and Punctual
  • Prioritization and Time Management
  • Accounts Payable and Receivable

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Timeline

Remarketing Administrator

Hertz Car Rental
10.2023 - Current

Operations Clerk

Hertz Car Rental
03.2022 - 10.2023

Branch Administrator

Heritage-Crystal Clean
05.2021 - 03.2022

Retail Store Manager

Broadway
05.2020 - 05.2021

Payroll Administrator

Alpha Transport Inc
08.2018 - 02.2020

Bachelor of Hospitality Management - Hospitality Management

Cambrian College of Applied Arts And Technology

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ISHMEET KAUR