Ishmarika Shah
Hamilton,ON
Summary
Seeking a challenging position to leverage my selling skills, product knowledge, and customer service expertise to maximize sales of beauty products and services.
Overview
3
3
years of professional experience
Work History
Beauty Sales Associate
Forever 21
03.2022 - 11.2023
- Promoted sales of beauty products and encouraged customer participation in the Points program.
- Assisted customers in selecting and purchasing beauty and fashion products.
- Conducted sit-down makeup and skincare consultations, demonstrating product application.
- Promoted in-store events, actively encouraging appointments and participation.
- Recommended complementary purchases to customers, increasing revenue.
Customer Service Representative
Bhatbhateni Super Store
02.2021 - 03.2022
- Provided exceptional customer service, ensuring a positive and satisfying experience.
- Handled customer inquiries, resolved issues, and ensured customer satisfaction.
- Actively promoted products and services, contributing to increased sales.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Post Graduate - Project Management
Mohawk College of Applied Arts And Technology
Hamilton, ON10.2024
Bachelor of Science - BSc.(Hons)Computing
Softwarica College IT & E-commerce(Coventry Uni)
Kathmandu, Nepal01.2022
Skills
- Sales and Promotions
- Team Leadership
- Multi-tasking strength
- Strong Communication and Interpersonal Skills
- Customer Assistance
- Product and Service Sales
Languages
English
Full Professional
Additional Information
Refrence
Aman Singh
Supervisor
Shopperdrugmart@strasburgroadkitchner
Employee ID - 715145
Timeline
Beauty Sales Associate
Forever 21
03.2022 - 11.2023
Customer Service Representative
Bhatbhateni Super Store
02.2021 - 03.2022
Post Graduate - Project Management
Mohawk College of Applied Arts And Technology
Bachelor of Science - BSc.(Hons)Computing
Softwarica College IT & E-commerce(Coventry Uni)
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