Ishmael kofi
Summary
Detail-oriented and client-focused Administrative and Accounting Professional with over two years of experience in office support, data entry, and client communication. Proven ability to manage high-volume workloads while maintaining accuracy and professionalism. Experienced in operating computer systems, processing transactions, and supporting operations in fast-paced environments. Proficient in Microsoft Excel, Word, and Outlook, with excellent interpersonal skills and a strong commitment to service excellenc
Overview
3
3
years of professional experience
Work History
Accounting and Payroll
Ai Tax Consultant
Ottawa, ON
08.2024 - Current
- Processed payroll and managed employee data entry using Sage Accounting software.
- Communicated professionally with clients, providing timely and accurate information.
- Entered and verified financial data with a strong focus on accuracy.
- Handled sensitive information confidentially and professionally.
- Reconciled accounts and assisted with payment processing and tax filings.
Administrative Assistant
STO Logistics
Montreal
06.2022 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Handled incoming and outgoing communication, maintaining clear interaction with drivers, vendors, and staff
- Managed scheduling, document preparation, and data entry to support logistics operations.
Directed internal traffic flow by coordinating deliveries and pickups - Maintained office records and handled basic financial and transaction tasks.
Operated office systems and managed supplies to ensure operational continuity.
Education
Coursera
Diploma - Accounting And Payroll Admin
Willis College
Ottawa, ON09.2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Data Entry & Accuracy
- Customer & Driver Communication Microsoft Excel, Word, Outlook
Languages
English
Full Professional
Timeline
Accounting and Payroll
Ai Tax Consultant
08.2024 - Current
Administrative Assistant
STO Logistics
06.2022 - 05.2024
Coursera
Diploma - Accounting And Payroll Admin
Willis College