Summary
Overview
Work History
Education
Skills
Websites
Skills Certifications
Awards
Projects
Languages
Timeline
Generic

Ishita Tiwari

East York,ON

Summary

As a Machine Learning Data Associate at Amazon with 2.6 years of experience, leveraging a unique blend of skills acquired through a Mass Communication and Journalism degree and a PG certificate in Project Management and Business Management. Expertise extends to Microsoft Office, analytical skills, team management, JIRA, and Six Sigma methodologies. Passionate about contributing at the intersection of technology and communication, Also bring a data-driven approach to project management and thrive in dynamic, collaborative environments. Let's connect and explore opportunities to drive impactful results together!"

Overview

4
4
years of professional experience

Work History

Crew Member

McDonald’s
10.2022 - Current
  • Understanding and adhering to food safety rules, such as proper handling, storage, and hygiene, which is critical for safety of customers and coworkers
  • Participated in external audit and internal audits
  • Maintain standards for preventing microbial contamination
  • In fast-food situations, taking initiative to assist team members, clean up, or solve concerns without continual instruction
  • Working effectively, assisting one another during hectic situations, and maintaining seamless workflow
  • Quick thinking and problem-solving abilities which aid in dealing with potential concerns such as client complaints or equipment faults.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Improved customer satisfaction by providing friendly and efficient service at register.
  • Observed customer purchases in line and differentiated between standard portions.

Machine Learning Data Associate

Amazon
03.2020 - 06.2022
  • Implemented and evaluated artificial intelligence, machine learning algorithms, and neural networks for diverse industries
  • Implemented randomized sampling techniques for optimized surveys
  • Analyzed large datasets to identify trends and patterns in customer behaviors
  • Participated in meetings, demos, design sessions, and project retrospectives.

Education

GED in Business Management -

Georgian College
Toronto, ON
04.2024

GED in Project Management -

Georgian College
Toronto, ON
04.2023

Bachelor of Arts - Mass Communication And Journalism

Bhavans Vivekananda College
Hyderabad, India
05.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Multitasking and Organization
  • SQL Databases
  • Project Management
  • Critical Thinking
  • Microsoft Excel
  • JIRA software

Skills Certifications

  • Six Sigma Yellow Belt, 10/2023
  • UDEMY Certification in Software testing With JIRA and Agile.
  • Proficient in Microsoft Office Suite such as Word, Outlook, Excel, and PowerPoint.
  • Proficient in SQL Server.
  • Excellent communication skills, both verbal and written, with an overall experience of 4.2 years at McDonald’s as well as Amazon
  • Greet customers with a free attitude and assist them in understanding their concerns, which was one of the traits that made me the employee of the month for November and December.
  • Passionate towards the work, as I have excellent feedback from my professors and my senior employers regarding the work I take up.
  • Dedicated team player.
  • Able to drive success by any means possible with a ‘no excuse mentality.’
  • A high level of professionalism and integrity helps build trustworthy relationships internally and externally.

Awards

Employee of the month, 11/2023 - 12/2023

Projects

Capstone Project: Minute School (JIRA Project Tool Technician), 03/2023, Collaborated with a team of developers and designers to implement JIRA as the project management tool for Minute School, a leading online learning platform., Conducted thorough research and analysis to identify the best practices for JIRA implementation in the organization., Designed and developed custom JIRA workflows and configurations to meet the specific needs of the project teams., Provided training and support to the project teams on JIRA usage, including best practices, tips, and tricks., Improved the efficiency and accuracy of project tracking and reporting by 30% through the successful implementation of JIRA.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Crew Member

McDonald’s
10.2022 - Current

Machine Learning Data Associate

Amazon
03.2020 - 06.2022

GED in Business Management -

Georgian College

GED in Project Management -

Georgian College

Bachelor of Arts - Mass Communication And Journalism

Bhavans Vivekananda College

Similar Profiles

CREATE PROFILE
Ishita Tiwari