Ishita Malhotra
Vancouver,BC
Summary
A highly accomplished Operations Manager with a strategic emphasis on fostering cohesive teams, driving cost efficiencies, and enhancing operational effectiveness. Committed to optimizing expenditure without compromising the caliber of products and services. Renowned for reliability and a collaborative approach in cultivating top-tier teams.
Overview
4
4
years of professional experience
Work History
Product Operations Manager
Under Armour
08.2022 - Current
- Led operational initiatives to solve ongoing strategic operations challenges.
- Developed and executed strategies for product expansion into new markets, resulting in increased revenue.
- Identified potential risks in the product lifecycle, developing contingency plans as needed to mitigate impact on operations or revenue streams.
- Cultivated a culture of accountability within the team by setting clear expectations, providing feedback, and recognizing outstanding performance.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
Sales Associate and Cashier
Under Armour
08.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Business Administration in Project Management -
Yorkville University
Skills
- Exceptional leadership and management skills
- Strong problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite and logistics software
- Ability to work under pressure and meet deadlines
- Proven track record of achieving performance targets and improving efficiency
- Customer experience
- Decision-Making
- Staff training/development
- Hiring and Onboarding
- Scheduling
- Product Launches
Languages
English
Full Professional
Timeline
Product Operations Manager
Under Armour
08.2022 - Current
Sales Associate and Cashier
Under Armour
08.2020 - 08.2022
Bachelor of Business Administration in Project Management -
Yorkville University
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