ISHIKA YADAV
Winnipeg,Manitoba
Summary
Vibrant customer care specialist who is passionate about giving each client a satisfying and unforgettable experience. Shows constant excellence, going above and above requirements with good time management and multitasking abilities. a hard worker, quick learner, and natural salesperson.
Overview
2
2
years of professional experience
Work History
Operation Officer
BLS International Services
Winnipeg, Manitoba
12.2023 - Current
- Data entry, making labels and receipts, making couriers
- Adequate at dealing with clients answering queries, advising applicants, managing disputes and handling front desk
- Back-end operations Uploading documents, scanning, compiling reports, and performing other operational tasks
- Admin duties like photocopying, filling forms, clicking pictures, and managing inventory.
Assistant Manager
Ganpati Trading Company
Bathinda, Punjab
09.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality, and service expectations
- Monitored cash intake and deposited records, increasing accuracy, and reducing discrepancies
- Developed a strategy to increase sales and drive profit
- Coached employees on upselling products and recommending enhanced services
- Managed executives' calendars, scheduled appointments, and coordinated meetings, ensuring optimal use of time and resources
- Handled correspondence, including emails, phone calls, and other forms of communication, with professionalism and discretion
- Prepared and edited documents, presentations, and reports as needed, maintaining accuracy and attention to detail.
Education
Diploma in Human Resources Management -
Robertson College
05.2024
Diploma in Business Management -
Indira Gandhi Industrial & Vocational Training Centre
07-2018
Skills
- Strong interpersonal and communication skills
- Able to supervise and support staff effectively
- Well-organized, Responsible, Adaptable
- Capable of working in teams and individually
- Pursue every opportunity to grow abilities and take responsible
- Eager to learn new HR practices
Availability
From June 2024 (Full time)
Timeline
Operation Officer
BLS International Services
12.2023 - Current
Assistant Manager
Ganpati Trading Company
09.2022 - 06.2023
Diploma in Human Resources Management -
Robertson College
Diploma in Business Management -
Indira Gandhi Industrial & Vocational Training Centre
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