Ishika Shetty
TORONTO,ON
Summary
With over 3 years of experience in public relations (PR), sales, client handling, organizing events and great media relations, I excel in team work, problem solving, time management and problem solving. I aim to apply for creativity and communication skills to drive positive outcome and enhance satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Associate
Mad Radish
09.2024 - Current
- Provided excellent customer service by recommending menu items and guiding new customers on food options tailored to their preferences
- Ensured the timely preparation and presentation of fresh salads, burritos, and bowls in a fast-paced environment while maintaining strict food safety and hygiene standards
- Contributed to food preparation tasks, including chopping vegetables, assembling ingredients, and ensuring the availability of fresh inventory throughout the day
- Maintained cleanliness and organization of the store, performing closing duties such as deep cleaning, sanitizing surfaces, and restocking supplies
- Operated the point-of-sale system to process customer orders and payments accurately
Event Host and food server
Moke Kitchen
06.2024 - Current
- Company Overview: freelance
- Organizing supper clubs and serving costal Indian food with a western twist to introduce the world the taste of Indian coastal food
- Organizing private events and catering food for all these events
- Helping them in plating and serving food, wine and engaging with the guest during the events
- Freelance
Sales and Brand Ambassador
American Eagle
Eaton Centre
06.2024 - 09.2024
- Helping customers with their shopping needs by guiding them through our offers, most sold items, suggesting outfits by understanding their needs and style
- Meeting the daily denim sale goal of at least 10 denims per day
- Introduced customers to the AEO loyalty program and other brand channels, increasing engagement and long-term customer retention
- Worked seamlessly across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, adapting to the needs of the store while maintaining high customer service standards
- Worked evenings, weekends, and holidays, contributing to the store’s ability to meet customer demand during peak times
- Followed AEO's policies and procedures, ensuring integrity and consistency in customer service and operations
- Always on high alert during busy work hours to avoid any theft and product damage
Senior PR Executive
Thinkink Communications Partner
04.2023 - 02.2024
- Company Overview: Entertainment and Celebrity PR
- Handling PR for the clients like Viaccom 18, Disney+ Hotstar, Nickelodeon India, Zee cinema
- Making good media presence for the client
- Strategizing the PR narrative across media
- Crafting content Pieces (Press Release, articles, industry quotes, etc.)
- Content creation for internal and external audience
- Organizing events for the client
- Engaging with the influencers and bloggers
- Doing on ground junkets/ interviews for the show
- Arranging and monitoring interviews for the client
- Daily monitoring and analysis of national and international media coverage on our areas of work
- Entertainment and Celebrity PR
PR Executive
Prominent Communication Partners
08.2022 - 04.2023
- Handling PR for the clients
- Making good media presence for the client
- Strategizing the PR narrative across media
- Crafting content Pieces (Press Release, articles, industry quotes, etc.)
- Content creation for internal and external audience
- Handling social media for the client
- Daily monitoring and analysis of national and international media coverage On our areas of work
PR and Media Fellow at Star Trooper
Marquee Equity
Mumbai, Maharashtra
06.2022 - 08.2022
- Handling LinkedIn for the company.
- Posting content related to tax, finance, etc.
- Making connections with clients and other experts in the field.
- Solving queries of the clients.
Sales Intern
Younity
Mumbai
08.2021 - 09.2021
- Generated a sale of 2,000 CAD in a day.
- Exceeded all quotas, resulting in a revenue increase over a month.
Education
Diploma - Corporate communications and public relations
Sheridan University
Oakville, Ontario01.2025
Bachelors of Arts - Multimedia and Mass Communications, Journalism
SM Shetty College of Science, Commerce and Management Studies
Powai01.2023
Associate of Arts - Commerce
Tolani College of Commerce
Mumbai06-2020
Skills
- Excel
- Word doc
- PowerPoint
- Public speaking
- Multi-tasking
- Event planning experience
- Strong organizational skills
- Team leadership qualities
- Problem solving
- Written communication
- Internal communications
- Brand positioning
- Media relations
- Press release writing
- Influencer outreach
- Communications development
- Public relations
- Social media proficiency
- Crafting responses
- Corporate messaging
- Media interviews
Certification
- Smart Serve Certified
- Food Handler Certificate
Hobbies and Interests
- Mentoring
- Volunteering
- Theatre
- Team handling
- Customer servicing
Timeline
Food Service Associate
Mad Radish
09.2024 - Current
Event Host and food server
Moke Kitchen
06.2024 - Current
Sales and Brand Ambassador
American Eagle
06.2024 - 09.2024
Senior PR Executive
Thinkink Communications Partner
04.2023 - 02.2024
PR Executive
Prominent Communication Partners
08.2022 - 04.2023
PR and Media Fellow at Star Trooper
Marquee Equity
06.2022 - 08.2022
Sales Intern
Younity
08.2021 - 09.2021
- Smart Serve Certified
- Food Handler Certificate
Diploma - Corporate communications and public relations
Sheridan University
Bachelors of Arts - Multimedia and Mass Communications, Journalism
SM Shetty College of Science, Commerce and Management Studies
Associate of Arts - Commerce
Tolani College of Commerce
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