Ishika Jangra
Toronto,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
1
1
year of professional experience
Work History
Sales Associate
Staples
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Associate
Mr. D. I. Y
03.2023 - 05.2023
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Customer Service Representative
McDonald's
10.2022 - 01.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Post-Degree Certificate - Information System Business Analysis
Northern College of Applied Arts And Technology
Scarborough,ON04.2024
Bachelor Degree - Commerce
Kurukshetra University Kurukshetra
Kurukshetra,India08.2022
Skills
- Upselling
- Customer Needs Assessment
- Promotional support
- Product Sales
- Problem-Solving
- Guest Relations
- Goal-Oriented
- Reliable and punctual
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Sales Associate
Staples
09.2023 - Current
Sales Associate
Mr. D. I. Y
03.2023 - 05.2023
Customer Service Representative
McDonald's
10.2022 - 01.2023
Post-Degree Certificate - Information System Business Analysis
Northern College of Applied Arts And Technology
Bachelor Degree - Commerce
Kurukshetra University Kurukshetra
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