Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ishika Bedi

Ishika Bedi

Mississauga,ON

Summary

Dynamic professional with experience at Sephora, skilled in training and team collaboration. Proven ability to enhance operational efficiency and accuracy through effective communication and attention to detail. Adept at utilizing Microsoft Excel for data analysis while fostering a positive work environment that boosts employee performance and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate Trainer

Sephora
Brampton, Ontario
08.2024 - Current
  • Trained new warehouse employees on safety rules, inventory systems, and order packing procedures to help them get up to speed quickly, and work safely.
  • Worked with team leads to improve training materials, and gave regular feedback to new hires to help boost speed and accuracy in daily tasks.
  • Ensured timely and accurate order fulfillment by coordinating with team members and following standard warehouse procedures during peak operational hours.

Crew Member

Burger king
Brampton, Ontario
03.2024 - 08.2025
  • Delivered high-quality customer service in a fast-paced environment by efficiently handling orders, preparing food to brand standards, and maintaining cleanliness and hygiene across all workstations.
  • Collaborated with team members to streamline kitchen and front-counter operations, reducing average service time during peak hours and improving overall customer satisfaction.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Sales Associate

Optical Store
Hoshiarpur, India
06.2022 - 10.2023
  • Delivered personalized customer service by assisting clients with eyewear and contact lens selections, processing sales transactions, and ensuring accurate order fulfillment, while maintaining a clean, professional store environment.
  • Trained and mentored new staff on operational procedures, including appointment scheduling, record-keeping, and product knowledge, while supporting the optician with administrative tasks, and ensuring a smooth, efficient workflow.

Education

Associate of Science - Health Sciences

Mohawk College
Mississauga, ON
12-2025

Computer Diploma in Advanced Basics And Internet -

NICE Computer Centre
Hoshiarpur, India
11-2023

Skills

  • Patient care
  • Medical terminology
  • Clinical documentation
  • Data analysis
  • Customer service
  • Team collaboration
  • Problem solving
  • Customer buying habits
  • Strong communication and interpersonal skills
  • Warehouse organization
  • Store opening and closing
  • Attention to detail
  • Punctual & Organized
  • Quick learner
  • Microsoft Word, Excel, PowerPoint, Outlook

Certification

  • Certified first Aid and CPR
  • Dean's List – Recognized for academic excellence
  • Received employee of the month for outstanding Performance and Dedication
  • Certified Typing Speed of 45-50 WPM

References

References available upon request.

Timeline

Associate Trainer

Sephora
08.2024 - Current

Crew Member

Burger king
03.2024 - 08.2025

Sales Associate

Optical Store
06.2022 - 10.2023

Associate of Science - Health Sciences

Mohawk College

Computer Diploma in Advanced Basics And Internet -

NICE Computer Centre

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Ishika Bedi