Ishika Arora
Brampton,ON
Summary
Dynamic sales professional with a proven track record at Visions Electronics, excelling in customer service and effective communication. Skilled in inventory management and visual merchandising, I consistently achieved sales targets through strategic upselling. Passionate about building relationships and enhancing customer satisfaction, I thrive in fast-paced environments while maintaining high service standards.
Overview
3
3
years of professional experience
Work History
Sales Associate
Visions electronics
Vaughan, Ontario
10.2023 - Current
- Built strong customer relationships by offering support and guidance on product selection, ensuring a high level of customer satisfaction.
- Achieved sales targets by promoting products, upselling, and cross-selling additional services and accessories.
- Assisted with product displays and ensured the store was clean and welcoming to customers
- Maintained clear communication with management and co-workers to ensure smooth operations.
- Processed returns, exchanges, and refunds in accordance with company policies.
Crew Team Member
tim hortons
Mississauga, Ontario
01.2023 - 09.2023
- Communicated clearly with customers and coworkers, ensuring efficient service, and resolving any issues promptly.
- Efficiently managed multiple tasks in a fast-paced environment, while maintaining a high level of service quality.
- Monitored product inventory to ensure items were stocked and available, preventing shortages during peak times.
- Ensured compliance with company policies, including those related to safety, customer service, and cash handling.
- Demonstrated strong problem-solving skills, especially during high-pressure situations.
Cashier Team Lead
harveys and swiss chalet
Mississauga, Ontario
09.2022 - 12.2022
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Analyzed sales data reports to identify trends in customer buying habits.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Education
Post Graduate Diploma - Business Administration And Management
Georgian College of Applied Arts And Technology
Toronto, ON05-2024
Skills
- Customer service
- Market research
- Inventory management
- Problem solving
- Effective communication
- Visual merchandising
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Sales Associate
Visions electronics
10.2023 - Current
Crew Team Member
tim hortons
01.2023 - 09.2023
Cashier Team Lead
harveys and swiss chalet
09.2022 - 12.2022
Post Graduate Diploma - Business Administration And Management
Georgian College of Applied Arts And Technology
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