Ishika Aggarwal
Kamloops,BC
Summary
Motivated Shift Supervisor enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Kamloops, BC
11.2022 - Current
- Delegated tasks to employees and monitored activities and task completion.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
Food Service Supervisor
Aramark
Kamloops, BC
12.2021 - 01.2023
- Conducted weekly training sessions with staff members on food safety practices and standards.
- Maintained inventory of supplies, equipment, and food items needed for daily operations.
- Ordered necessary supplies from approved vendors to maintain adequate stock levels.
Store Supervisor
Menchie's Frozen Yogurt
Kamloops, BC
09.2020 - 09.2022
- Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
- Developed operational strategies for efficient management of inventory and personnel.
- Organized training sessions for new employees on best practices in order fulfillment processes.
Food and Beverage Attendant
Delta Hotel by Marriott
Kamloops, BC
06.2021 - 12.2021
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Shift Manager
Domino's Pizza
Kamloops, BC
10.2019 - 09.2020
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
Education
Undergraduate Diploma - Resort And Hotel Management
Thompson River University
Kamloops, BC04-2021
High School - Commerce And Business Administration
L.P. Savani Academy
India04-2019
Skills
- Schedule Management
- Labor and Food Cost Control
- Safety Reviews
- Customer-Oriented
- Business Administration
- Operations Management
- Staff Scheduling
- Training and Mentoring
- Sales Monitoring
- Staff Management
Certification
- First Aid- CPR- C- AED
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request.
Timeline
Shift Supervisor
Starbucks
11.2022 - Current
Food Service Supervisor
Aramark
12.2021 - 01.2023
Food and Beverage Attendant
Delta Hotel by Marriott
06.2021 - 12.2021
Store Supervisor
Menchie's Frozen Yogurt
09.2020 - 09.2022
Shift Manager
Domino's Pizza
10.2019 - 09.2020
Undergraduate Diploma - Resort And Hotel Management
Thompson River University
High School - Commerce And Business Administration
L.P. Savani Academy
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