Open To Work
Ishika
Delta,BC
Summary
Reliable, top-notch, energetic professional with several years of experience in sales with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking by supervisors and peers.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Team Lead
Sport chek
Richmond, British Columbia
06.2025 - Current
- Led team in daily operations and ensured smooth workflow.
- Trained new staff on customer service standards and product knowledge.
- Coordinated inventory management to maintain stock levels efficiently.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer complaints by providing effective solutions and support.
RETAIL SALES ASSOCIATE
Journeys
Burnaby, Canada
06.2024 - 07.2025
- Greeted customers and helped with product questions, selections, and purchases
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
- Helped customers complete purchases, locate items, and join reward programs
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies
SALES REPRESENTATIVE
Telus Communications
Surrey, Canada
01.2024 - 06.2024
- Skilled in promoting and selling TELUS products and services
- Excellent communication and negotiation skills to build relationships with customers
- Strong ability to identify customer needs and provide tailored solutions
- Dedicated in achieving sales targets and delivering exceptional service
- Excited to be part of a team that connects people with innovative telecommunications
PACKAGE HANDLER
Fedex Ground
Delta, Canada
09.2023 - 01.2024
- Followed safety regulations to maintain safe work environment
- Removed jams and unblocked conveyor system to maintain flow of goods
- Assembled, sealed, and loaded packages into correct trucks
- Maintained accurate records of incoming and outgoing packages and shipments for future reference
- Loaded and unloaded materials onto and off of trucks for fast shipment
Retail Stock Associate
Aldo Group
Vancouver, Canada
01.2023 - 09.2023
- Skilled in receiving, organizing, and maintaining inventory
- Excellent time management and organizational skills
- Dedicated to maintaining a clean and organized stockroom environment
- Submitted reports to senior management to aid in business decision-making and planning regarding online orders
- Collaborated with team members to optimize stock rotation and product placement.
Education
Associate of Arts - General Studies
Alexander College
Burnaby, BC 01.2023 - 04.2025
Skills
- Inventory Monitoring
- Customer Service
- Multitasking
- Effective communication
- Teamwork and collaboration
- Visual merchandising
- Conflict resolution
- Data reporting
Timeline
Team Lead
Sport chek
06.2025 - Current
RETAIL SALES ASSOCIATE
Journeys
06.2024 - 07.2025
SALES REPRESENTATIVE
Telus Communications
01.2024 - 06.2024
PACKAGE HANDLER
Fedex Ground
09.2023 - 01.2024
Associate of Arts - General Studies
Alexander College
01.2023 - 04.2025
Retail Stock Associate
Aldo Group
01.2023 - 09.2023