Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ishant

Surrey

Summary

Dynamic and results-driven professional with a proven track record at Amazon, excelling in inventory management and customer service excellence. Adept at resolving conflicts and enhancing team efficiency, I thrive under pressure while consistently achieving targets. My strong communication skills and problem-solving abilities ensure optimal performance in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Warehouse Associate

AMAZON
04.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service Representative

U Haul
08.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Delivery Driver Helper

UPS
12.2022 - 07.2023
  • Adapted quickly to changing route schedules or other unforeseen circumstances requiring adjustments in delivery plans, ensuring minimal impact on overall delivery timelines.
  • Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
  • Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
  • Provided excellent customer service during package drop-offs

Customer Service Associate

Farm Fresh Market
08.2022 - 12.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Maintained cleanliness and organization in the store

Education

Associate of Arts - General of Arts

Langara College
Vancouver
08-2025

Skills

  • Leadership and team management
  • Customer service excellence
  • Problem-solving and conflict resolution
  • Inventory management
  • Order processing and packaging
  • Time management and efficiency
  • Strong communication skills
  • Ability to work under pressure

Languages

English
Professional Working
Hindi
Professional Working
Punjabi
Professional Working

Certification

Serve it right

Timeline

Warehouse Associate

AMAZON
04.2024 - Current

Customer Service Representative

U Haul
08.2023 - 01.2024

Delivery Driver Helper

UPS
12.2022 - 07.2023

Customer Service Associate

Farm Fresh Market
08.2022 - 12.2022

Associate of Arts - General of Arts

Langara College

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Ishant