Ishani Patel
Dieppe,NB
Summary
Motivated and detail-oriented administrative professional with experience in customer service, data entry, and operations support. Skilled at managing high-volume tasks, maintaining accurate records, and coordinating office activities to support smooth business operations. Looking to apply my administrative skills in a retail/wholesale or distribution center setting.
Overview
3
3
years of professional experience
Work History
Order Processor
Portmeirion Canada
Etobicoke, Ontario
09.2022 - 12.2023
- Performed data entry to accurately process faxed, emailed, and phone-in orders, ensuring proper documentation and tracking of customer transactions.
- Managed inventory of orders and coordinated with internal teams to ensure timely delivery, meeting operational deadlines.
- Prepared invoices and credits, performing basic bookkeeping tasks to maintain financial accuracy.
- Supported office administration by maintaining records and files, ensuring easy access to relevant information.
Data Entry Associate
Total Inventories Professional
Toronto, Ontario
01.2021 - 08.2022
- Conducted high-volume data entry using portable data collectors and various software, ensuring accuracy in inventory management.
- Processed and organized documents for efficient data entry and audited records to maintain inventory integrity.
- Assisted with basic bookkeeping tasks, updating inventory records and preparing detailed reports on stock levels.
Rewards Support Agent
Achiever’s Solution Inc.
Toronto, ON
09.2020 - 12.2020
- Handled customer inquiries, providing information on services, addressing concerns, and resolving issues in a timely manner.
- Managed detailed records of customer interactions to ensure accurate data tracking and service improvement.
- Supported internal teams by providing reports on customer satisfaction and areas for improvement.
Education
BBA - Accounting And Finance
University of Guelph-humber
Toronto08-2022
Skills
- Data Entry & Management
- Basic Bookkeeping & Financial Reporting
- Employee Data Analysis & Record Keeping
- Inventory Management & Ordering Supplies
- Appointment Scheduling & Coordination
- Customer Service & Relationship Management
- Microsoft Office (Excel, Word, Outlook)
- Detail-Oriented & Organized
- Problem-Solving & Troubleshooting
Timeline
Order Processor
Portmeirion Canada
09.2022 - 12.2023
Data Entry Associate
Total Inventories Professional
01.2021 - 08.2022
Rewards Support Agent
Achiever’s Solution Inc.
09.2020 - 12.2020
BBA - Accounting And Finance
University of Guelph-humber
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