Summary
Overview
Work History
Education
Skills
Timeline
Generic

ISHANALI SAIYED

Toronto,ON

Summary

Dynamic and results-driven customer service professional with exceptional communication and problem-solving skills, committed to delivering seamless and personalized service. Proven track record of effectively resolving customer concerns in a timely and empathetic manner, ensuring high levels of satisfaction and loyalty. Adept at identifying customer needs and providing tailored solutions, while maintaining positive relationships with both customers and team members. Strong interpersonal abilities foster a collaborative work environment and enhance team performance. Skilled in crisis intervention, case management, and service delivery, with a focus on continuous improvement and driving operational efficiency. Passionate about exceeding expectations and enhancing the customer experience, with a demonstrated ability to work with diverse populations and handle complex inquiries

Overview

2
2
years of professional experience

Work History

Volunteer

Rotary Club of Bharuch
06.2023 - 04.2024
  • Provided customer service to visitors and assisted in organizing events
  • Developed teamwork and communication skills while working with diverse groups of people
  • Attended weekly meetings to discuss progress and future initiatives.
  • Administered operating budgets, enforcing internal expense-monitoring controls.

Customer Service Employee

Big Bazaar
04.2022 - 11.2023
  • Provided exceptional customer service to ensure a positive experience for all patrons
  • Demonstrated strong teamwork skills by collaborating with colleagues to ensure smooth store operations
  • Handled customer inquiries, complaints, and feedback professionally and effectively
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Developed strong customer relationships to encourage repeat business.

Education

Bachelor - Data Science And Analytics

Seneca Polytechnic
Toronto, Ontario
05-2028

High School Diploma -

Matliwala Public School
Bharuch, India
05-2023

Skills

  • Exceptional communication skills
  • Problem-solving skills
  • Interpersonal abilities
  • Customer service
  • Teamwork
  • Supply coordination
  • Verbal and written communication
  • Community engagement
  • Professional appearance
  • Effective Multitasking
  • Recordkeeping
  • Flexible schedule

Timeline

Volunteer

Rotary Club of Bharuch
06.2023 - 04.2024

Customer Service Employee

Big Bazaar
04.2022 - 11.2023

Bachelor - Data Science And Analytics

Seneca Polytechnic

High School Diploma -

Matliwala Public School
ISHANALI SAIYED