Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ishana Pillai

Whitby,ON

Summary

Engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

WAITSTAFF

COURT AT BROOKLIN
06.2024 - Current
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
  • Enhanced customer satisfaction by implementing efficient waitstaff scheduling and task delegation.
  • Established a positive work environment, promoting teamwork and open communication among staff members.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

BABYSITTER

LOCAL FAMILIES
02.2022 - 04.2024
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Encouraged positive behavior and manners through example and gentle guidance.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

Sinclair Secondary School
Whitby, ON
06.2027

Skills

  • Team morale boosting
  • Food safety knowledge
  • Upselling strategies
  • Hygiene standards
  • Cleaning and sanitation

Certification

- CPR

- First Aid

Timeline

WAITSTAFF

COURT AT BROOKLIN
06.2024 - Current

BABYSITTER

LOCAL FAMILIES
02.2022 - 04.2024

Sinclair Secondary School

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Ishana Pillai