Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ishan Bhardwaj

Brampton,ON

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

4
4
years of professional experience

Work History

Supervisor

Tim Hortons
01.2022 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Security Officer

Genesis Security Group
07.2022 - 11.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Advisor

ICICI Prudential Life Insurance
03.2020 - 08.2021
  • Built and maintained relationships with clients to provide ongoing support.
  • Facilitated communication and collaboration between departments to help business function smoothly.
  • Planned, developed, and implemented strategies to convey information with key decision makers.
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.

Education

Computer Information Systems - Computer And Information Systems

Kwantlen Polytechnic University
Surrey, BC
04.2024

Senior Secondary Schooling - Science

HP BOARD of SCHOOL EDUCATION
India
04.2020

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Accomplishments


  • Acquired proficiency in information management systems through courses like INFO1111 and INFO1113.
  • Demonstrated ability to organize and analyze data effectively, resulting in improved decision-making processes.
  • Developed strong written and verbal communication skills through courses such as CMNS and COMM.(communication skills)
  • Gained a foundational understanding of business principles and practices through courses like BUSI1130.(business)
  • Successfully completed group projects in various courses, showcasing strong project management skills, including planning, execution, and coordination of team efforts.
  • Acquired proficiency in relevant software tools and technologies necessary for coursework, including but not limited to data analysis tools, communication platforms, and business software suites.

Languages

English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Security Officer

Genesis Security Group
07.2022 - 11.2023

Supervisor

Tim Hortons
01.2022 - 01.2024

Advisor

ICICI Prudential Life Insurance
03.2020 - 08.2021

Computer Information Systems - Computer And Information Systems

Kwantlen Polytechnic University

Senior Secondary Schooling - Science

HP BOARD of SCHOOL EDUCATION
Ishan Bhardwaj