Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer Experience
References
References
Timeline
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Ishan Atwal

Mississauga,Canada

Summary

Dedicated Administrative Support Professional with a solid foundation in organizational skills and attention to detail. Proven track record in managing multiple priorities and streamlining office procedures to enhance productivity. Committed to fostering team collaboration and creating a positive work environment while delivering high-quality administrative support. Seeking to contribute to a dynamic, forward-thinking organization that values professional growth.

- Skilled at learning new concepts quickly, work well under pressure and communicating ideas clearly yet effectively - Strong computer skills with proficiency in the use of Microsoft Office Excel, PowerPoint, Word and other applications - Know how to read, write and speak; English and Punjabi - Great interpersonal skills - Ability to multi-task and process-oriented - Problem solving and work ethic, ability to self-manage and self-motivated - High attention to detail and accuracy with high levels of urgency - Years of HS experience in a large manufacturing - A high degree of customer focus, business understanding, and time management - Reliable, flexible and adaptive - An investor in the Real estate market, owning and managing currently 2 homes

Overview

7
7
years of professional experience
1
1
Certification

Work History

Residential Property Manager

Residential Property Manager
01.2021 - 08.2024
  • Effectively addressed tenant inquiries, complaints, and disputes, resulting in a high level of tenant satisfaction and a decrease in turnover rates
  • Managed lease agreements and renewals while ensuring adherence to property laws and regulations, achieving full compliance
  • Developed and monitored budgets, minimized property expenses, and enhanced rent collection rates, consistently meeting or surpassing financial objectives
  • Organized property maintenance, repairs, and inspections, significantly lowering emergency repair incidents by proactively resolving maintenance concerns
  • Created and implemented leasing strategies that successfully marketed units, leading to a reduction in vacancy rates and enhancing property profitability
  • Directed and trained on-site personnel, fostering team effectiveness and achieving high performance in tenant services and property maintenance

Sales Associate

Home Depot
12.2020 - 08.2021
  • Sales associate for the flooring department
  • Helped customers choose and purchase flooring for their project
  • Used an online system to make quotations for customers
  • Contacted customers at home from the work telephone helping them decide on what they need and how much is needed
  • Lifting 40 lbs-80 lbs of products

Gas Station Manager

Gas Station Manager
11.2017 - 12.2020
  • Managed a team of employees, scheduling shifts, delegating tasks, and ensuring efficient day-to-day operations
  • Resolved customer complaints, ensured a positive experience, and maintained high service standards
  • Monitored stock levels, placed orders for fuel and retail products, and tracked deliveries to avoid shortages
  • Oversaw cash registers, prepared daily financial reports, and ensured accurate deposits
  • Ensured adherence to health, safety, and environmental regulations, including handling hazardous materials
  • Implemented sales strategies, promotions, and special offers to boost revenue
  • Coordinated facility maintenance, ensuring equipment, fuel pumps, and store were in optimal condition

Grocery Clerk

Freshco
01.2018 - 01.2019
  • Lifting 40 lbs-80 lbs of product regularly in the dairy department
  • Working independently in a fast paced environment
  • Adhere to all Food Safety Protocols, Standard Operating Procedures, Health & Safety, corporate policies and more
  • Implementing excellent customer services skills

Co-op Student

Full Body Health (PhysioTherapy Clinic)
01.2018 - 12.2018
  • Patient Relations - work with patients and their families with a high degree of emotional intelligence
  • Research and Education - learned about the human body anatomy and was able to successfully apply the knowledge
  • Communicated with the doctors at the clinic

Education

Humber Business Management program -

Humber College
11.2024

Google course - UX design

01.2023

Carpentry and Renovation Technician Program -

Humber College
01.2020

High School Diploma -

Lincoln M. Alexander Secondary School
Mississauga, ON
06-2019

Skills

  • Lease management
  • Tenant relations
  • Rent collection
  • Financial reporting
  • Property maintenance
  • Vendor coordination
  • Knowledge of property laws
  • Budgeting
  • Financial planning
  • Tenant satisfaction
  • Conflict resolution
  • Marketing strategies
  • Property listing strategies
  • Tenant screening
  • Onboarding
  • Proficient in Newstar Enterprise
  • Proficient in BuilderGo
  • Proficiency in property management software
  • Strong communication skills
  • Interpersonal skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Office
  • MRI accounting software
  • Property marketing and promotion
  • Financial budgeting and reporting
  • Leasing and sales
  • Multi-family property management
  • Tenant and eviction laws
  • Preparing property agreements
  • Exceptional oral and written communication skills
  • Adaptable
  • Skilled multi-tasker
  • Parking operations
  • Lease administration
  • Work order monitoring
  • Fair housing compliance
  • Debt control

Certification

  • Ontario Security License
  • CPR Certified - Level A, B and C

Accomplishments

  • Achieved 1st place in Michigan Classic Soccer Tournament
  • Achieved 2nd place in CSL Soccer Ontario
  • Achieved 2nd place in Tier 1 Basketball

Volunteer Experience

  • Sikh Sports Club - coaching teams
  • Darcel Public School & Morning Star Middle School - provided assistance to fitness teachers and helped other students
  • Helped students with their reading skills

References

Available upon request.

References

References available upon request.

Timeline

Residential Property Manager

Residential Property Manager
01.2021 - 08.2024

Sales Associate

Home Depot
12.2020 - 08.2021

Grocery Clerk

Freshco
01.2018 - 01.2019

Co-op Student

Full Body Health (PhysioTherapy Clinic)
01.2018 - 12.2018

Gas Station Manager

Gas Station Manager
11.2017 - 12.2020

Humber Business Management program -

Humber College

Google course - UX design

Carpentry and Renovation Technician Program -

Humber College

High School Diploma -

Lincoln M. Alexander Secondary School
Ishan Atwal