Ishadiah Flores
Kelowna,B.C
Summary
Reliable and hardworking University student in third year, friendly and focused, determined to bring excellent service to the team.
Overview
9
9
years of professional experience
Work History
Front Desk Agent / Room Controller
Frederick Bussieres
Kelowna, BC
05.2021 - 04.2024
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
Apprentice carpenter
Thomson Dwelling
01.2021 - 01.2021
- Framed footing, retaining wall using easy strips, suspended slabs driveway, sidewalk, patio
- Perform setup and cleanup tasks at the job site, site prep
- Framing; walls, roof and back-framed (fireplace, bathtubs, tv backing, mantle) framed decks, and fire pits
- Cut and tired rebar for footing, slabs and sidewalks
- Interior finish, including basebors, installing doors, installing window, and floor systems
- Landscaping.
Construction Skilled labourer
Kentz Engineering & Construction
01.2020 - 01.2020
- Material coordination, Organized tool and material drop off
- Perform setup and cleanup tasks at the job site
- Monitored traffic control in regard to work zone regulations
- Helping carpenters, electrician, and other specialized contractors
- Demonstrate adaptability by responding to many different jobs with different expectations while maintain enthusiastic attitude and consistent work quality on a daily basis.
Carpenter's Helper
Ironstone LTE Construction
01.2018 - 01.2020
- Framed new construction single homes and duplexes from foundation framing to finishing framing
- Assembled Walls and roof components
- Installing foundations, walls, floors, ceilings, and roofs using materials such as: wood, steel, metal, concrete, plastics, and composites of multiple materials
- Foundation framing and concrete pouring
- Assisted in framing: footings, walls (4 ft,10ft 12ft) and installed rebar
- Worked at heights for hoisting and rigging trusses
- Installed windows, doors, baseboards and railings
- Installed stairs, safety rails, and back framing
- Handled tools and used tools accordingly following all safety regulations
- Read and interpret blueprints and drawings
- Built wooden structures, such as stairs, concrete forms, scaffolds, tunnel and sewer supports, and temporary frame shelters, according to blueprints, or oral instructions, and lays out and installs partitions and cabinet work
- Assisted in a basement renovation, which includes reframing bathtub, fireplace and back frames for cabinets.
Carpenter Assistant
KC Construction
01.2017 - 01.2018
- Keep work area clean and organized
- Build and manage a team to build additional decks that were level and up to code
- Move and transport materials and equipment to the worksite, and setup sites to optimize construction workflows
- Assisted carpenter in framing walls from bathtub and fireplace.
Maintenance assistance
Go Fresco
01.2015 - 01.2017
- Perform regular property inspections of the hotel including common areas, building exterior, and landscape
- General knowledge about heating units and air conditioners
- Drywalls repairs and caulking
- Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, water and maintain sprinkling systems
- Assisted with repairs and maintenance of older properties, including renovating floors, walls, and ceiling
- Installed light figures and remodeling kitchens and bathrooms.
Education
Bachelor of Science - Electrical And Computer Engineering
University of British Columbia
Kelowna, BC04.2026
Diploma - Electronic Engineering Technology
Okanagan College
Kelowna, BC04.2023
Skills
- Strong interpersonal skills with the ability to foster cooperation and work in a collaborative team environment
- Class 5 driver licence
- Always work hard to achieve customer satisfaction
- Detail oriented, and ability to learn in an ever changing work environment
- Impeccable personal presentation with good communication skills
- Physically Fit
- Exceptional Customer Service
- Fast learner able to take instructions and perform tasks with minimal supervision
- Communication abilities
- Time Management
- Fast Learner
References
References available upon request.
Timeline
Front Desk Agent / Room Controller
Frederick Bussieres
05.2021 - 04.2024
Apprentice carpenter
Thomson Dwelling
01.2021 - 01.2021
Construction Skilled labourer
Kentz Engineering & Construction
01.2020 - 01.2020
Carpenter's Helper
Ironstone LTE Construction
01.2018 - 01.2020
Carpenter Assistant
KC Construction
01.2017 - 01.2018
Maintenance assistance
Go Fresco
01.2015 - 01.2017
Bachelor of Science - Electrical And Computer Engineering
University of British Columbia
Diploma - Electronic Engineering Technology
Okanagan College