Ishaan
Vancouver,BC
Summary
Highly adaptable and multifaceted professional, bringing over four years of invaluable experience acquired across various organizational settings. Adept at utilizing Microsoft Office tools and excel in time management and organizational skills. Proven capability to function autonomously and as a collaborative team member underscores my versatility. Commitment to ongoing learning and career advancement is complemented by a balanced skill set that encompasses both technical proficiency and interpersonal effectiveness—making me an ideal candidate for roles that require a harmonious blend of technical acumen and team collaboration
Overview
5
5
years of professional experience
Work History
Application Support
Happiest Minds Technologies
12.2021 - 03.2023
- Used TrackWise to track, maintain and update trouble tickets
- Conducted and supported implementation delivery with client and internal departments
- Analyzed and troubleshot integration issues related to system configuration, data, maps and workflows
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases
- Translated client requirements into configuration requirements
- Interacted with clients to resolve issues and answer software-related questions
- Performed quality assurance testing on new software releases for alignment with goals for efficiency and performance
- Troubleshoot incidents reported by end-users to schedule system changes and identify permanent solutions
- Communicated and explained business requirements to team members to understand and implement functional demands
Office Administrator
SDM Public School
06.2018 - 12.2021
- Comprehensive Management: Oversaw administrative, operational, and educational aspects, ensuring compliance with legal guidelines and optimizing resource utilization
- Financial Oversight: Prepared and managed annual budgets, led fundraising efforts, and coordinated with vendors to ensure financial sustainability
- Strategic Leadership: Developed and executed long-term strategic plans, while fostering innovation and maintaining community relations
- Stakeholder Engagement: Facilitated open communication and conflict resolution among staff, students, parents, and the school board to create a conducive educational environment.
Fault Tolerant Website Design
University Of Petroleum And Energy Studies
11.2019 - 04.2020
- Orchestrated the full-cycle development of a sophisticated web platform, skillfully transforming mockups into a fully operational online presence utilizing HTML, JavaScript, AWS technologies. Conceptualized and executed visually compelling page designs by harmoniously fusing layout, stylistic features, and aesthetic elements, all tailored to meet predefined criteria. Engineered a highly resilient website infrastructure leveraging Amazon Web Services to ensure fault tolerance
MOBOLINK
University Of Petroleum And Energy Studies
12.2018 - 01.2019
- Engineered a user-centric website that empowers customers to effortlessly identify the ideal mobile phone tailored to their unique specifications. Designed specialized software applications aimed at executing critical predictive analytics, automating decision-making processes, and implementing advanced optimization algorithms. Conducted in-depth analyses of mobile devices across various price ranges, leveraging machine learning techniques to derive insightful conclusions.
IRIS App and Device
University Of Petroleum And Energy Studies
10.2017 - 03.2018
- Crafted an integrated solution consisting of an assistive application paired with a specialized wearable device, specifically designed to enhance the lives of individuals with visual impairments. Utilizing cutting-edge technologies such as computer vision, machine learning, and optical character recognition, the system offers multifaceted support. The device empowers users to effortlessly identify everyday objects, interpret textual information, and recognize familiar faces. Feedback is seamlessly conveyed through intuitive audio cues. Moreover, this innovative setup is engineered to facilitate an array of mobile phone operations, complete with comprehensive audio assistance.
Education
MBA - P
University Canada West
Vancouver, BC09.2024
Bachelor of Science - Computer Science Engineering
University of Petroleum And Energy Studies
Dehradun, India06.2020
BBA -
Himalayan University
Arunachal Pradesh, India06.2018
Skills
- MS-Word , PowerPoint, Excel and outlook
- Application : TrackWise
- Languages: C, C, Java (Core), Python, SQL
- Operating Systems: Windows, Linux (Ubuntu), MacOS
- Virtualization Tools: Oracle Virtual Box
- Financial Records and Processing
- Workforce Management
- Customer Relationship Management
- Customer Service
- Project Management
- Maintaining Office Records
Languages
English
Native or Bilingual
Timeline
Application Support
Happiest Minds Technologies
12.2021 - 03.2023
Fault Tolerant Website Design
University Of Petroleum And Energy Studies
11.2019 - 04.2020
MOBOLINK
University Of Petroleum And Energy Studies
12.2018 - 01.2019
Office Administrator
SDM Public School
06.2018 - 12.2021
IRIS App and Device
University Of Petroleum And Energy Studies
10.2017 - 03.2018
MBA - P
University Canada West
Bachelor of Science - Computer Science Engineering
University of Petroleum And Energy Studies
BBA -
Himalayan University
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