Summary
Overview
Work History
Education
Skills
Other
Availability
Languages
Timeline
Generic

ISHA SINGLA

Timmins,ON

Summary

To build a career that offers challenge and growth by obtaining a position as a customer service representative with a company that allows strong organizational, communication, and customer retention skills. To seek and maintain the full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Dietary Aide

Timmins and District Hospital (TADH)
01.2024 - Current
  • Doing sandwiches with proper instructions
  • Follows all the rules and regulations while making trays for patients
  • Knows what to give cardiac and diabetic patients
  • Able to deal with aggressive patients
  • Unpack and store supplies in refrigerators, and other storage areas
  • Do filling for the next person to help them.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Tim Hortons Supervisor

Tim Hortons
09.2021 - Current
  • Serving customers friendly
  • Working as a team member
  • Fast and energetic always during making drinks and food
  • Polite at work with all team members and friends
  • Front desk and drive cashier
  • Leadership, communication, and organizational skills
  • Management skills
  • Heavy lifting
  • Knows how to bake everything
  • Follow all the rules for providing hygienic food to the customers
  • Knows calibration and deep cleaning of machines like iced caps and hot cap machines
  • Knows how to deal with the inspection team and what to do when the inspection team arrives.

Cashier and trainer

Walmart
05.2022 - 09.2022
  • Used POS system to enter orders, process payments and issue receipts.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Restocked and organized merchandise in front lanes.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Teacher Helper

R.P. International School
02.2020 - 01.2022
  • Assisted teachers with supervision and care of group of children.
  • Taught courses under guidance of senior instructors.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.
  • Implemented differentiated instruction strategies to accommodate diverse learning styles within the classroom setting.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
  • Supported classroom activities, tutoring, and reviewing work.

Serving customers

Tim Hortons
04.2021 - 09.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.

Cashier

Aman General Store
03.2017 - 12.2020
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Performed cash, card and check transactions to complete customer purchases.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Resolved problems, improved operations and provided exceptional service.

Education

Senior Secondary Education with Non-Medical -

Govt. Girls Sen. Sec. School Bhadaur
Barnala, Punjab

GED -

Northern College of Arts And Science, Timmins Campus
Timmins, ON
04.2022

High School Diploma -

Bharat Computer Centre
Barnala, Punjab
06.2019

Skills

  • Demonstrated leadership skills with the ability to work well in a team as well as independently
  • Skilled in critical thinking, using analytical and problem-solving skills, planning and prioritizing tasks to meet deadlines
  • Strong presentation, and interpersonal skills
  • Experience with Microsoft Word, Excel, PowerPoint, HTML, and accounts
  • Quick learner, highly adaptable, and dedicated team member
  • Labour experience
  • Serving experience
  • Good communication skills

Other

Valid license as a security guard, Valid food handler certificate, CPR certificate, N95 mask test, MMR vaccine, Flu vaccine, Hepatitis vaccine, COVID-19 vaccine

Availability

Monday to Sunday for morning, evening and night shifts.

Languages

English
Full Professional

Timeline

Dietary Aide

Timmins and District Hospital (TADH)
01.2024 - Current

Cashier and trainer

Walmart
05.2022 - 09.2022

Tim Hortons Supervisor

Tim Hortons
09.2021 - Current

Serving customers

Tim Hortons
04.2021 - 09.2021

Teacher Helper

R.P. International School
02.2020 - 01.2022

Cashier

Aman General Store
03.2017 - 12.2020

Senior Secondary Education with Non-Medical -

Govt. Girls Sen. Sec. School Bhadaur

GED -

Northern College of Arts And Science, Timmins Campus

High School Diploma -

Bharat Computer Centre

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ISHA SINGLA