Isha Sharma
Summary
Goal-oriented professional with experience in sales, client engagement, and digital solutions. Eager to leverage expertise in delivering exceptional service, building relationships, and helping clients embrace digital banking tools while contributing to team growth and RBC's success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Glentel Tbooth Wireless
04.2023 - Current
- Delivered exceptional customer service by engaging with clients, identifying their needs, and providing tailored mobile solutions, consistently meeting sales targets.
- Demonstrated digital literacy by educating customers on mobile technology and using digital tools to enhance their understanding of products.
- Built strong client relationships, resulting in repeat business and increased customer retention.
- Assisted clients with transactions, ensuring compliance with company policies and procedures to protect company and client interests.
- Collaborated with team members to achieve monthly sales targets and contribute to branch success.
Sales Associate
Old Navy
01.2023 - 04.2023
- Provided outstanding customer service by greeting and assisting customers, ensuring a positive shopping experience.
- Worked effectively with the team to meet daily sales targets and contribute to store performance.
- Managed transactions, maintained store organization, and ensured merchandise was well-stocked and presented.
- Adapted to flexible scheduling, including working during peak times and holidays.
Education
Post-Graduate Diploma - Business Management
Red River College of Applied Arts, Science And Technology
Winnipeg, None04-2024
Skills
- Client Relationship Building: Skilled at building trust and rapport to foster loyalty and retention
- Sales Achievement: Proven ability to exceed sales goals in fast-paced environments
- Digital Literacy: Proficient in using smartphones, tablets, and laptops to deliver tech-based solutions
- Problem-Solving: Effective in resolving client issues quickly to ensure satisfaction
- Compliance & Risk Management: Familiar with compliance routines and processes to mitigate risks
- Communication Skills: Strong communicator with the ability to articulate solutions clearly
Languages
English
Hindi
Urdu
Punjabi
Timeline
Sales Associate
Glentel Tbooth Wireless
04.2023 - Current
Sales Associate
Old Navy
01.2023 - 04.2023
Post-Graduate Diploma - Business Management
Red River College of Applied Arts, Science And Technology
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